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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3351-3360 out of 3820

S

Subscriber

08/17/20

1 out of 5

Poor refund policy & allows scam sellers to use its services

Can't follow the instructions provided, poor support for buyer, too long of refund policy, openly allow scam sellers from FACEBOOK to send deceive products to buyer & not providing full refund & support service, it creates a very difficult & complicated refund policies for the buyers, presently, 1st case I lost 50% of my paid money & without any assistance, 2nd case now provides impossible refund & contact informations, so far, I can't contact customer support & can't even talk to any ...

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J

Jordan Kolev

08/17/20

1 out of 5

Beware of those scam artists.They will…

Beware of those scam artists.They will rip you off at any opportunity.No live customer service.

LL

Lucasoundvision LSV-Cables

08/17/20

1 out of 5

I am a seller and I have a paypal…

I am a seller and I have a paypal account for over seven years recently they PayPal charge a fees even when the buyer cancels the order because he changed his mind, definitely resigns from this service, it is stealing without argument!!!!!

TC

Tudor Casian

08/17/20

1 out of 5

The only reason i choose to pay via…

The only reason i choose to pay via paypal was because i tough i was covered. I bought products from a Chinese seller who falsely advertised the item.s he was selling. I did not received what he advertised. Paypal asked me to return it at my own expense. The seller should pay for the return as he send me the wrong products. But no, i had to pay. Now im 60$ short plus another 9£ which I payed for sending the item back to receive an answer 3 days after that my claim was rejected. So i am ...

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RP

Roberto Petrilli

08/17/20

1 out of 5

Da non affidarsi e fidarsi

Da qualche mese, trovo che sia davvero scaduta; ormai, in occasione di contenzioso, a meno di evidente problemi causati dal venditore, non ti danno mai ragione, anche se presenti tutto il materiale disponibile. E' successo un pao di mesi fa, per uno sconto su easypark, nonostante tutte le evidenze dimostrate, niente; è successo anche adesso con banggood, la contestazione aperta non me l'ha fatta modificare, sono stato costretto a chiuderla, non me ne fa aprire un'altra, chiamando ...

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TH

Techno Head

08/17/20

1 out of 5

Inmiddels mijn bank alles laten…

Inmiddels mijn bank alles laten blockeren .Slechte KlantenserviceNiet bereikbaar

JD

j drinnan

08/17/20

1 out of 5

Well been with PayPal for several years…

Well been with PayPal for several years now this is the first time I have had to make a dispute against a company they sent me a faulty item I returned the item I am still waiting on a refund after over 3 months I have the proof that they have received the item back I sent the proof to PayPal still no money back where is the protection with PayPal

D

Donna

08/17/20

1 out of 5

No protection for buyer PayPal not interested.

I purchased address from a seller off Facebook using PayPal to pay. When the item was sent I was charged more for delivery, which isn’t really an issue but it’s disappointing. It was advertised as a size 8 but when it arrived it was a size 6, had make-up marks all over it, was advertised as new, although this was doubtful. I’ve put in a claim to PayPal online as i understand they are busy dealing with vulnerable customers. The seller has ignored me for weeks, and will not give me an address ...

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RC

Richard Comito

08/17/20

1 out of 5

Terrible Company

Terrible. Extremely unhelpful when they were shown a legitmate scam. Now I'm out 100 bucks and received nothing. Don't trust a site just because it uses Paypal. In fact avoid it.

AC

albert cocker

08/17/20

5 out of 5

Excellent service

I had 3 open cases against companies that advertise goods then send you rubbish with no value but to get my money back I was supposed to post them back to China which cost 3x value of goods.i phoned PayPal and I was instantly refunded my money without having to send goods back

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].