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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3341-3350 out of 3820

C1

ccr 1979

08/18/20

1 out of 5

i am trying to get costumers services…

i am trying to get costumers services for a month and i can not get in touch with anybody. i have money on that account and i can not acces to the account since i have change phone number and the security code they send goes to my old phone number so i can not open the account.i have been calling costumer services for more than 3 weeks and still can not get in touch with anybody.really bad experience with paypal

HO

Hannelore Olivier

08/18/20

1 out of 5

Very incompetent online customer…

Very incompetent online customer support; not dealing with the issue, not grasping the issue, copy-and-paste answers which do not address the issue, malfunctioning alternative options provided on their paypal platform.

KB

Krasimir Balakov

08/18/20

1 out of 5

Took almots 3 months to resolve a…

Took almots 3 months to resolve a case.They basicly don't check anything just resolving it in customer favor.I provided all evidence that the goods have been shipped,including proof of delivery.So im basically sucked out of paying for delivery,my item which was worth 400 USD and my nerves.Paypal if there is any option close to your service i swear to you: I WILL NEVER,EVER,EVER USE PAYPAL again.

HS

Harry Stevens

08/17/20

1 out of 5

I was spoken to like an idiot

I was spoken to like an idiot, no one every keeps track of anything so you will speak to one rude person, they will pretend they have solved the issue, you realize it isn't solved and when you speak to the next rude person they just start it again.Their only objective is to shut you up they could not care less about helping their customers.PLEASE NEVER USE THIS SERVICE, AVOID AT ALL COSTS

R

Rab

08/17/20

1 out of 5

More like ScamPal !!!

PayPal ! More like ScamPal ! They've had hundreds - if not thousands - of complaints about scammers/thieves/liars like Jiadi using them to rob people of their money. PayPal/ScamPal very much appear to be complicit in all this. And they deliberately make the process of complaining to them very difficult and awkward indeed. Rather than me write a very long story about ScamPal, there are Facebook groups like "Jiadi co limited ripped me off" & "PayPal Problem Solutions" where you can see all ...

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RB

Richard Batchelor

08/17/20

1 out of 5

Paypal support fraudulent chinese companies

Please be aware the paypal are aiding and abetting fraudulent sales by chinese companies. They are happy to accept payment for incorrect goods being sent and always back the fraudulent chinese company.

BD

Ben Devison

08/17/20

1 out of 5

paypal resolution uncaring

I bought a product on offers, i offered a price and was countered with a price and FREE shipping, when i paid the price i was charged shipping, the seller says he did offer free shipping but Global Shipping charged me, WHAT THE HECK, i thought when you say free shipping it means FREE, Paypal told me they dont get involved with shipping matters, i tried to explain it was misleading ads not shipping, they stood with him, what a outfit, i will not buy from ebay or use Paypal unless an emergency

W

Wesley

08/17/20

1 out of 5

So after God knows how many calls to…

So after God knows how many calls to PayPal and resolver still no answer or resolution with my hacked paypal account. I'm seeking legal advice tomorrow to see were I stand. As PayPal are breaking the law

سن

سلطان نهيان

08/17/20

3 out of 5

why don't you have offices in many…

why don't you have offices in many countries?

M

Mikael

08/17/20

1 out of 5

Absolutely the worst payment gate for…

Absolutely the worst payment gate for any company. PayPal does not care about their businesses customers, we will never use there services again.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].