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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3331-3340 out of 3820

BC

BRYAN CRAWFORD

08/19/20

1 out of 5

HOMO SAPIENS THINK,AUTOMATONS DON'T

My impression of PayPal after opening and closing my account with them over a period of two months.They have become too big and now rely on computeriseddata machines to answer customers questions.As these machines give vague none specific answers to clients questions the Paypal users problem, which after all concern important financial matters to them are rarely answered. As is evidenced by the company's negative Trustpilot reviews this leads to huge customer frustration. PayPal's future? ...

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SK

Stefan Krause

08/19/20

1 out of 5

Käuferschutz für den A....

Habe 7 Wochen auf Antwort von Paypal gewartet es war alles geklärt so das die Ware zurück gesendet wird. Doch dann wurde der Fall einfach geschlossen und gegen mich entschieden. Dieses Unternehmen gibt einen absoluten Dreck auf den kleinen Käufer. Hauptsache Gebühren ohne Ende kassieren. Nie wieder gibt genug andere Möglichkeiten wo man nicht verarscht wird.

NK

Nicholas Kochilaris

08/19/20

1 out of 5

Biggest piece of crap waste of time…

Biggest piece of crap waste of time f#$%&*_ scam of a company ever. I go to transfer money to my bank account that's been the only bank account associated with PayPal for the last year and I have to verify my identity three different times each time they say it just has to be done once. Then you can't get ahold of anybody on the phone in the message center is down. Fuc this company you're a fucing Monopoly because there's no other way around it was fucing using eBay which is another piece ...

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AB

Anna Blackburn

08/19/20

2 out of 5

No Help,

I ordered a portable hot tub for my husband. Almost two months later I sent an email asking where my item was. I was told it had already been delivered. A few days earlier, I received a small package. In it was a face mask. I looked at the order number and it matched the number on an e-mail confirmation for the hot tub. I emailed the company and Paypal with copies of everything. Paypal said I could not use e-mail, that I had to do a claim on their website, which I did, but there was no way ...

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F

Flo

08/19/20

1 out of 5

EINFACH SCHLECHT

Man bietet jemandem die Möglichkeit, mit Käuferschutz zu bezahlen und nun liegt das Geld seit Ewigkeiten als einbehaltenes Guthaben. Bis man überhaupt mal ne Nummer vom Kundenservice findet, muss man erstmal halb Google durchforsten. Angerufen und nach ner halben Stunde Bandansage durchklicken ist der Kundenservice wegen Covid19 gar nicht verfügbar... aha.Es wird schön auf die Webseite zum selfservice verwiesen, aber dieser funktioniert ebenso wenig.Wollte dann einen Konflikt zu diesem ...

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C

Customer

08/19/20

1 out of 5

SHOCKING

SHOCKING I would give 0 if this was an option after years of using PayPal i have recently had a dispute with a company that is a total scam and PayPal have been absolutely useless in fact it appears it is there job to be on the side of the scammers, encourage them, and be on their side irrespective of the circumstance !!!they are absolutely disgraceful and as a result I will be closing my account with them , it seems that if a company claiming to be in the UK but is actually in Indonesia ...

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HJ

Han Jobbs

08/19/20

1 out of 5

wat een grap

geweldige app, kan hem niet eens gebruiken omdat mijn bank maar niet bevestigd kan worden

PM

paride m

08/19/20

1 out of 5

Ho acquistato un prodotto ma arrivato…

Ho acquistato un prodotto ma arrivato diverso, comunicato come da procedura con il venditore ma con esito negativo, allora faccio reclamo con PayPal ma nulla, al contrario siamo già ad un mese Nn ho avuto riscontri in merito. Ogni volta che entro in PayPal il mio reclamo slitta di un giorno.Penso che dopo questa Pessina esperienza ci penserò due volte a usare questo circuito di pagamento. CHE DELUSIONE....... E pensare che è tutto documentato.

CA

Catalin Asan

08/19/20

1 out of 5

I bought an item from a website and…

I bought an item from a website and when i had a look on the email there was no adress no answer from them no emails ,nothing.So i have asked paypal to do a refund because i have not received any details. So they refunded me the money and after 1week they emailed me back saying "THIS PURCHASE DOES NOT FALL UNDER BUYER PROTECTION". SO BASICALY WHEN YOU SEE ITS A FRAUD YOU ASK THE MONEY BACK FROM THE BUYER INSTEAD OF DEALING WITH THE PROBLEM AND REPORT THEM. ALL YOU DO IS TAKE TAKE TAKE but ...

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A

Angel

08/18/20

1 out of 5

Protects scamers, not customers!

Made a purchase using PayPal because they offer purchase protection. The site turned out to be a scam and the website shut down the day after my purchase. I opened a claim through PayPal, was told the company shipped my item. Claim stayed open and company stated they delivered my item. Turns out they used a fake tracking number, attached to an unrelated package delivered to my city. I filled a mail fraud report through usps (provided to PayPal), screenshot the tracking from usps stating the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].