PayPal Reviews in July 2026: User Ratings, Pros & Cons

Well

Well, if you have got this far you know how bad Paypal really are. We used them to take USD card payments, for several thousand dollars a time. They took a circa 10% fee (card fee, foreign card fee, fx spread). We consider this to be "gouging*. Isn't this a criminal offence? But one cannot reason with them- as previous reviews have highlighted, they cannot be contacted, beyond a web chat fob-off. Just awful. Use anyone else.

Appalling dispute processes

I bought a grill and was sent a metal rack. Basically the seller was scammer from outside the UK. Item was £22 and when the rack arrived I dispute that I was sent the wrong item. I took items of the rack and threw it away. Sent all evidence to Paypal and they took 2 months just to tell me that I had to return the rack to the seller to get my full refund. I agreed to deduct a certain amount for the rack and get a partial refund and Paypal say that is not possible I have to seek legal support ...

Pessimi. Fate prima a chiudere

Pessimi. A quanto pare la politica di rimborsare gli acquisti gli si è ritorta contro con mille truffe che gli avranno fatto perdere molti soldi ed ora non proteggono proprio un bel niente. Due acquisti, due truffe e zero assistenza. Per me è diventato il modo e metodo di pagamento più facile per essere truffati. Non lo userò più.

Amateurish response to fraud

Contacted paypal about a fraudulent company that took payment for a watch while masquerading as fitbit, and did not send me a watch. These guys at paypal are a bunch of amateurs. When the company was contacted by paypal, they sent tracking info from ups with a delivery address that was different from mine. So this should have established the fact that I did not receive the product. Instead, paypal denied the case because the company sent them tracking info. There is apparently no way to ...

Changing country

Changing countryIn a move from Malaysia to Germany, I followed the instructions in the FAQ of PayPal stating to close the old account and open a new one. When doing so, I transferred my funds from the old to the new account, and then closed the old. As I did, the money disappeared, and PayPal claiming it's because I should have waited 4 days (not stated anywhere) before closing. The customer service has been extremely slow, and no resolution, except PayPal letting me know fees are taken ...

Käuferschutz ist ein WITZ

Käuferschutz ist ein WITZKäuferschutz ist ein WITZ! Nachweißlich überweisen die seit Monaten Geld an bekannte chinesiche Fakeshops. Seit Mai über 400 Beschwerden (Verbraucherschutz). Kunde wird abgewiesen, da fehlender Widerruf kein Bestandteil des Käuferschutzes ist. Und das Spiel geht munter weiter... Paypal verdient Geld mit einer bekannten Fake Firma und der ahnungslose Kunde wird abgezockt...Habe noch 2-3 Versuche gestartet, aber nur dämliche Antworten von PayPal. Konto gerade gelöscht...!

Annoyed by Paypal so went review them…

Annoyed by Paypal so went review them and found they already only had a rating of 1.2 Wow.

Avoid - grabbing more slice of income & no support

Use Ebay and Paypal to sell some of my old personal stuff which normally goes well apart from the fact that Ebay charges one fee (10%) and Paypal charges a housing and withdraw fee on top which can be extremely high if you sell a high ticket item.For some reason and without warning they limited my account access - meaning I cannot send or withdraw any fees to my bank account.Uploaded all my evidence - I have been waiting for few days for response from Paypal to unrestrict me - no joy, no ...

Honestly if zero existed I give it…

Honestly if zero existed I give it that. They have taken almost 3 months to get me money that's not worth the effort. There was for the fact that I started using them and trust and plan to change I would have just sent back the money that I've already gotten and called it a day.

Beware of paypal

I thought PayPal offered some protection to buyers. Their dispute process is a joke. What a waste of time. All they did was cause more frustration. And cost me more money in the long run. I spent money for return shipping and they closed my dispute anyway with no refund. Customer service is a joke.