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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3151-3160 out of 3820

B

Boss

08/27/20

1 out of 5

awful service

Just awful service and months of dispute cases and no solution no refund despite providing tracking and pictures of recipe.

A

Armajaro

08/27/20

1 out of 5

Paypal are beyond a joke now

Paypal are beyond a joke now. Absolute contempt for customers. You can try calling, emailing to resolve an issue without an answer for months.Sudden and for no particular reason you will have merchant accounts frozen - funds will be released in 180 days. OK, fine. But for months they haven't released on answered any inquiries.My suggestion is to look in the terms and conditions, the site footer and make a complaint to the regulator which licenses them in the jurisdiction you are based.

B

Bartek

08/27/20

1 out of 5

Can not log into account

Can not log into account, any customer service to help.

VD

Very dissatisfied customer

08/27/20

1 out of 5

Paypal is THE WORST

Paypal is THE WORST! First they put you through automated answering HELL! You can almost never get a human being. Their resolution center is ridiculous too. You have to choose from drop down menu options to tell them what the problem is. There was no drop down option for THE COMPANY DEFRAUDED ME, SENT ME AN OBVIOUS KNOCK-OFF & WOULDN'T RESPOND TO MY EMAILS OR EFFORTS TO RETURN IT! I asked for my $39 back, they offered me $8 which I rejected and 6 weeks after opening the dispute they ruled ...

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LR

LINDA ROWLEY

08/27/20

1 out of 5

Don't use PayPal use your credit card

I purchased an arbour recently and paid via PayPal. I also purtchasrd same item for a friend using their credit card three days later. Due to the delay with PayPal payment they have received there purchase and we have to wait 25 days!!!!

M

Mouseshadow

08/27/20

1 out of 5

Avoid at all costs!

In my opinion this is an appalling company.I have been a member of E bay for 11 years with 100% positive feedback in buying and selling. I sold an item for £375 two days ago - and the item is delivered.The paid monies are being held in my PayPal account and put ‘on hold’. E bay have informed me they have not put a hold on the money. PayPal yesterday essentially informed me that they are holding it because of the amount and any potential issues arising!? Trying to actually get to speak to ...

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R5

royaa 5

08/27/20

1 out of 5

Verschrikkelijk

Er is een bedrag vanuit Denemarken overgemaakt naar mij van €1500. Dit is per ongeluk als zakelijke transactie gedaan waardoor ik ruim €50 aan kosten heb moeten betalen. Echter was dit niet zakelijk en heb ik dit bedrag terugbetaalt via de optie die Paypal aanbied. Echter de €50 kosten blijven gewoon staan en worden niet vergoed! Dit is ook niet duidelijk vermeld. Bizar! Ik maak van geen enkele zakelijke service gebruik. Ook kan ik totaal geen contact opnemen met Paypal. Helemaal ruk!

GB

Ginta BD

08/27/20

1 out of 5

never ever again...

never ever again...

SK

SHIVAM KAPOOR

08/27/20

1 out of 5

Full Of Scammer + I lost my money

Full Of Scammer + I lost my money, Dispute System is worse!

SH

Steve Horn

08/27/20

1 out of 5

Bogus staff at PayPal India managed to…

Bogus staff at PayPal India managed to wipe my bank account clean.. Beware of this organisation.. Customer service is really bad.. In fact its worse than that.. Il never trust PayPal again.. Just who to talk to about my problem is next to nobody.. Think long and hard about using this company.. You can use ebay without them so I'd say please don't use

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