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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3161-3170 out of 3820

AA

Amanda Aiken

08/27/20

1 out of 5

PayPal SUCKS!

PayPal SUCKS!! My debit card information was stolen several times and the bank told me it was likely off of transactions made on PayPal. I recently just made a purchase for work and had to pay through PayPal. The items i received were no good (not PayPal's fault) but their customer service process is TERRIBLE!!! Every time i send a message, a different representative responds who has absolutely no clue what the person before them and I spoke about. I have been dealing with my issue for well ...

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TF

TANHAA Farah

08/27/20

1 out of 5

Hi my name is Farzana Forkan pay pal …

Hi my name is Farzana Forkan pay pal pay one companie money from my account without Aksing me soo when I call the PayPal they told I did pay but I told them i don't know the company and i didn't pay them any transaction with the company soo pay pal told me i will get refund but I dint soo today I call them again regarding my money PayPal staff was very rude with me and told me they contact with the company and telling me i did pay soo i aks paypal to profe that i buy anything but PayPal ...

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M

michel

08/27/20

1 out of 5

Klantenservice verwijderd of sluit…

Klantenservice verwijderd of sluit chats zonder te antwoorden Contact is bijna onmogelijk . Claims worden niet gesloten .Lijkt wel maffia te worden laatste tijdEcht schandalig

L

Lee

08/27/20

1 out of 5

Worlds worst company

Worlds worst company. Would do everything i can to avoid using them. Caused me problem after problem. Always holding money and delaying payments. Disgraceful.

B

Brian

08/27/20

1 out of 5

SERIOUSLY DO NOT USE PAYPAL IN ANY WAY

SERIOUSLY DO NOT USE PAYPAL IN ANY WAY. SOUNDS LIKE A GREAT WAY TO DO THINGS, BUT THEY WILL SCREW YOU OVER AND THEY THINK THEY CAN WORK OUTSIDE OF THE FCA RULES AND THE LAW.FIND A BETTER WAY THAN THIS WAY

M

Manuel

08/27/20

1 out of 5

Sehr schlechter Service

Sehr schlechter Service, teils kriminelle Machenschaften, Gelder werden einbehalten, grundlos. Mir ist aufgefallen, dass PAYPAL Geld benötigt, denn nicht anders ist dieses Verhalten zu erklären! Damit die Korrespondenz nicht nachweisbar ist wird auf normalem Emailweg über Impressum Email nicht geantwortet. Fax gibt es auch n icht und Tel. auch nicht xD Ich würde sagen, da muss die Bankenaufsicht mal ran!! Aber ordentlich! Sämtliche Käuferschutzanfragen werden abgeschmettert und der Kunde ...

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IR

IAN R

08/27/20

1 out of 5

They don’t care.

They’ll say all the right things to you. They’ll sound so nice and so sympathetic. They’ll use all the right buzzwords. They’ll tell you that you’ll receive a response soon. They’ll do all this and more... but they’ll still leave you out of pocket and they won’t care.

AE

ANB Expenses

08/27/20

1 out of 5

Incompetent fools

Oh wow, You cant investigate this case ?Why am I not surprised. May be tou need hire some competent people who could do 2+2 2 cases 1 of them didn't send the product and gave you a Fake tracking number which shows the Envelope was left in the Mail box. The order was a Lawn Mower. Hello ???6" Wide 2" Tall Mail box ??LAWN MOWER ??? and you can't Solve the Case ?2nd item The seller Sent a JUNK. After Trying to Contact him 10 times through phone ans Several Emails he fail to Respond or care At ...

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ВС

Вероника Свиридова

08/27/20

1 out of 5

Paypal go home to hell

Paypal go home to hell, worst platform for any business, opened company, paypal was blocked after 1,5k sellings, paypal are you dumb? Stupid or dumb? Huh

K

knfi2

08/27/20

2 out of 5

Paypal is THE WORST

Paypal is THE WORST! First they put you through automated answering HELL! You can almost never get a human being. Their resolution center is ridiculous too. You have to choose from drop down menu options to tell c̳u̳s̳t̳o̳m̳e̳r̳ ̳H̳E̳L̳P̳L̳I̳N̳E̳ ̳D̳I̳A̳L̳ ̳+̳ ̳(̳(̳O̳N̳E̳-̳ ̳e̳i̳g̳h̳t̳ ̳f̳o̳u̳r̳ ̳f̳o̳u̳r̳-̳f̳o̳u̳r̳ ̳t̳w̳o̳ ̳z̳e̳r̳o̳-̳z̳e̳r̳o̳ ̳Z̳E̳R̳O̳ ̳s̳i̳x̳ ̳S̳E̳V̳E̳N̳)̳)̳c̳u̳s̳t̳o̳m̳e̳r̳ ̳H̳E̳L̳P̳L̳I̳N̳E̳ ̳D̳I̳A̳L̳ ̳+̳ ̳(̳(̳O̳N̳E̳-̳ ̳e̳i̳g̳h̳t̳ ̳f̳o̳u̳r̳ ̳f̳o̳u̳r̳-̳f̳o̳u̳r̳ ̳t̳w̳o̳ ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].