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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3091-3100 out of 3820

BN

Brenda Nealy Ross

09/01/20

1 out of 5

Free money

PayPal doesn't look into the merchant because if so they will investigate it more i purchase something through PayPal and the merchant sent it too the wrong address but the right zip code i sent them what the post office said and they turn around a denial my case for something i didn't get at all. So please be careful when ordering through PayPal we are giving them free money. Its mess up but a lesson learn.

AL

Anna Lundberg

09/01/20

1 out of 5

Skaffa ALDRIG Paypal

Sämsta tänkbara företag att ha att göra med. Sendan i Maj har jag försökt få hjälp att avsluta ett gammalt konto men det är helt omöjligt. Dom är bara helt ointresserade av att hjälpa kunder och vägrar att ge service till sina kunder.Sitter med ett låst konto som inte går att få rätsida på. Inte ens att ta bort.

JS

James Stevens

09/01/20

1 out of 5

PayPal Sucks

You can never talk to a human and the message center sucks big time!Incompetent is the only word I can use to describe PayPal—will never use it again!!!!!!!

CM

Ciaran Murtagh

09/01/20

1 out of 5

Impossible to get in touch with as a…

Impossible to get in touch with as a business customer - protects customers but holds business money for 180days - closed my account - tried to contact them via email, message centre and phone call - ongoing now for 3-4 weeks and still no reply Much rather use Stripe as a payment method

CC

Casanova Che

09/01/20

1 out of 5

WAARDELOOS

Irritant en onnodige securitychecksZelfs 1 ster is teveel, beslist zomaar op 1 aan de andere dag om mij niet meer toegang te geven aan mijn account omdat ik via mijn moeder haar paypal geld storte. Ook wordt dat geld vastgehouden VOOR NIKS dus kan ik mijn aankoop niet doen. In contact komen met hun klantendienst is ook onmogelijk, WAARDELOOS

MB

Mark B

09/01/20

4.5 out of 5

paypal with secure transfers

What do you like best? It is an application of great use since it is not difficult to handle, yet it offers online transaction services with maximum efficiency because its platform is high-end, which generates security and confidence at the time of use, it also maintains a very innovative design for that anyone can use it without complications just by validating through the affiliation of the bank card and completing the personal data What do you dislike? It is very fast and of ...

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AZ

alessandro zampini

08/31/20

1 out of 5

PayPal" - un'enorme sola.

Ho fatto centinaia e centinaia di acquisti online e il 99% ho pagato con PayPal. Nella mia famiglia siamo in quattro ad usare questa forma di pagamento. Ho fatto un acquisto su Subito.it, uno dei rarissimi ed ho incontrato il pezzente miserabile, che mi ha dato una sola. Ho fornito tutta la documentazione a PayPal e trasformata la contestazione in reclamo è iniziata l'incredibile storia. Non solo non davano informazioni o spiegazioni di ciò che stava accadendo che era molto palese, il ...

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AB

Andy Bicknell

08/31/20

1 out of 5

Complete Failure to Protect Users

Ordered a "17 inch lifelike doll" and a silicone baby elephant at $60 US from cargadgets.com and paid through Paypal. What turned up was a cheap 9 1/2 inch plastic doll (as you would buy in a pound shop) which bore no relation at all to the picture in the advert, and a elephant shaped dog's toy. Supplier refused to refund unless I paid carriage (to China, I assume) so sent claim and photos to Paypal who, eventually, stated that the product is "essentially to that advertised" which means ...

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MF

Michele Fioretto

08/31/20

1 out of 5

inutili, dannosi e da evitare come la peste

sicurezza cliente = 0 Servizio completamente inutilemeritano 0 stelle i peggiori in assoluto

EG

Edoardo Giuntoli

08/31/20

1 out of 5

Nessuna tutela

Ho sempre usato PayPal pensando che fosse una garanzia per l'acquirente. In realtà ho avuto 2 problmi ed in entrambi i casi non ho ricevuto nessuna tutela da parte di questa società. Sono molto lenti nel rispondere e non tutelano minimamente l'acquirente.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].