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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3081-3090 out of 3820

BG

Bruno Gomes

09/01/20

1 out of 5

Esta empresa chegou ao fim

Esta empresa chegou ao fim, só tem mensagens automáticas, suporte incompetente, nada se resolve, prazos utrapassados, disputas rídiculas, tempo infinito na resposta.Muito prejudicial para o vendedor.Esqueçam PayPal acabou.

P

PA

09/01/20

1 out of 5

I ordered three items through PayPal…

I ordered three items through PayPal months ago. Cost $149 and another $28 never got them and PayPal hasn’t refunded anything back.. They say case still open well i told them i wanted to CLOSE out the PayPal account and have had nothing but bull crap from them! I suggest you use anything but PayPal when ordering an item.... I want to close account asap

KS

Ken Smart

09/01/20

1 out of 5

Do NOT rely / "trust" PayPal to protect you - the buyer. Flawed system!

PayPal's dispute / claims / Resolution process is seriously flawed. I ordered items from China and felt that using PayPal would protect me against what exactly happened. Mine was Case ID PP-D-80749332. I ordered 6 items. Five were correct. One wasn't even close to what I had ordered (garbage comparatively). I completed PayPal's dispute / resolution / claim process and requested reimbursement for the one item - noting that I'd be keeping the other 5. The Vendor responded within the process ...

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FT

Fisher Tristan Baliuag

09/01/20

1 out of 5

PayPal is a scam

PayPal is a scam! Hiding behind BS security and protection, they are holding money they don’t own and making profits out of it! Never ever use PayPal and spare yourself the stress dealing with morons and liers in their support team!

MD

Michael Duggan

09/01/20

1 out of 5

Unhelpful staff

Unhelpful staff, inability for reports to work. This company that even stupidity, in the face of no competition can triumph. Poor security etc...the list goes onI also wish I could give negative stars.

RS

Rachel Struthers

09/01/20

5 out of 5

They helped me get my money back! Thank you!!

I had a case open with paypal I wasn't happy at first as my case was left unresolved for months, HOWEVER I guess these things take time. I purchased clothes from an online company called Zaful. (their terrible I'll never shop there again) they took £200 and I never got the clothes. PayPal refunded me all the money, even when the bank wouldn't help me! I can't thank them enough! There is a reason you pay with PayPalMany thanks

LG

Lina Gami

09/01/20

5 out of 5

Excellente expérience

Excellente expérience, j'utilise aussi Airtm, juste méfiez-vous des pirates,2 fois, j'ai reçu un message me disant comme quoi mon compte a été limité, pour m'assurer , l'email n'était celui de Paypal, sa ne se terminer pas avec paypal.com. j'ai pas cliquer sur le lien envoyé à mon adresse e-mail mais j'ai vérifié mon compte en allant sur google...Puis, oui, j'avais raison , mon compte n'est pas limité, donc faites très attention ,je ne fais du e-commerce , je travaille en ligne .mais pour ...

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JW

James Williams

09/01/20

1 out of 5

Wish i could give negative stars

Wish i could give negative stars. Got $1000 taken out of my account and it put my bank account at -$987. I only had $20 in my account at the time. I called my bank and told them to block all transactions coming from PayPal because the $1000 is still pending but it still affected my actual bank account. I'm trying to resolve it on PayPal's end but lo' and behold I'm getting vague question and kept being told to visit the site. Horrible timing. Have to pay my rent. Every time I call all I get ...

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RV

Ruben Verwilligen

09/01/20

1 out of 5

Wat een verschrikkelijk bedrijf

Wat een verschrikkelijk bedrijf ! één ster is nog veel teveel ! Als je geen problemen heb is het handig ,Maar heb je een probleem dan ben je de klos ,Er is geen hulp je kunt niemand bereiken en zo krijg je een bericht (De kwestie die u heeft geopend met betrekking tot de betaling aan Visalia Hobbies is automatisch gesloten omdat u deze niet vóór 1 september 2020 heeft geëscaleerd. Eenmaal gesloten kwesties kunnen niet worden heropend of opgewaardeerd tot een PayPal-claim. Geld weg klaar ...

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AG

anthony genth

09/01/20

1 out of 5

Paypal helps people to keep funds they are not entitled to

Paypal assists people who receive funds that they are not entitled to. I sent $400 many months ago to a person who was @yahoo.com when i meant to send it to a person with the same initial and name @hotmail.com. I immediately notified Paypal and, sent an email to the person @yahooasking them to return the funds. Basically the person kept as in stole my funds and Paypal washed their hands completely!! Obviously they have all of this person's information but it appears that they are more ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].