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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

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2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 301-310 out of 3820

A

AS

01/16/21

1 out of 5

Paypal should read Thief.

Paypal should read Thief.I sent rs 50000 to the UK. The exchange rate was Rs89 to a pound, so the money translates to £562.What was received was £ 506.Paypal makes £56 to send £562.Thief

СЩ

Сергей Щигал

01/16/21

1 out of 5

Как PayPal помогает мошенника обманывать покупателей

В мае прошлого года имел глупость заказать с сайта по рекламе инстаграм домашний верстак за 20 евро. Посмотрел - оплата PayPal есть, если что, верну деньги. Успел сделать скриншот заказа с фото и описанием товара, затем сайт пропал, на письма продавец не отвечал. Создал претензию "товар не получен", два месяца претензия висла в ожидании ответа продавца, наконец продавец предоставил трекинг номер. Я посмотрел, по трекингу вес посылки составил 150 грамм. Маловато для верстака... Позвонил в ...

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DN

David Nnyl

01/16/21

1 out of 5

Took my money without consent.

I purchased a muffin for £3 and paypal took £253 under that header. After about 7hrs on the phone, they say it is due to a dispute with a buyer on e bay that has not even been handled yet. But just in case they have snatched an extra £250 from my account without asking. My bank say paypal do this a lot and to be very careful with them as they aren't very good. The dispute is closed now yet they still haven't released the funds 2 days later. Will be closing both my paypal and ebay account. ...

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JG

Jimmy Guinn

01/16/21

1 out of 5

Paypal banned me and kept my money

I was selling stuff online and had been for 17 years using Paypal. They just locked by account because there was "suspicious" activity. Now they are keeping my money for 6 months and won't tell me why they did it. This seems to be a very common practice with this company. Do not do business with them!

FD

Fraser Dizard

01/16/21

1 out of 5

Terrible service

Terrible service. I bought an item through PayPal and it turned out to be a total scam out of China. PayPal is refusing to refund my purchase. I will never use PayPal again or recommend it. User beware!!!

RN

Richi NRW

01/16/21

1 out of 5

Wegen paypal online Geschäft kaputt

Wegen paypal online Geschäft kaputt. 2 mal in Folge konnte ich trotzdem Geld verfügbar und ging nicht zum Kunden. Beratung ausgeschlossen nur eine Dämliche KI und auf dem folgenden Wochentag erst nach 2 Stunden Wartezeit ein Kundenberater der der Deutschen Sprache nicht mächtig war. Das eBay Geschäft kann ich unter dem Namen dank paypal nicht mehr führen. Auch privat hat von 4 versuchen egal was wirklich nix geklappt. Jetzt behält paypal noch etwas ü 12€ ein. Bitteschön Fazit...meiner ...

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SA

Sir Arthur King of bobland

01/16/21

1 out of 5

Väntat 3 månader nu på mina 82,84 usd

Väntat 3 månader nu på mina 82,84 usd . säljaren på ebay har inte fått pengarna, ebay tar inget ansvar, paypal går knappt att få kontakt med, deras felrapporterings center buggar, så när man klickar på send, står det"ops vi har mycket nu... de stänger tickets man öppnat, och har du använd, refund ticketen 1 gång är den bränd, och paypal behåller pengarna, sedan har du bara 2 alternativ kvar, "rapportera obehörig aktivitet, eller fakturerings problem, inget av dessa leder någon vart, de ...

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JW

J W

01/16/21

1 out of 5

Worst UK customer service

Worst UK customer service ever. Useless people who do not deliver on what they say. I have been losing money and weeks chasing them without managing to complete a simple request on paypal. Not only is the whole way of communicating with them not user friendly, but staff on the chat seem highly incompetent. I thought talktalk customer service was bad, this is even worse. Unbelievable.

LS

Lisa Scrimshaw

01/16/21

1 out of 5

Micky mouse outfit

Dreadful customer service, it's got that every time I sell an item on eBay there is a situation. It always says payment pending, when the buyer has paid for the item and then when I buy an item my payment won't clear. This happened Thursday. It took me from 8am yesterday until 20.45pm to resolve this issue . Can't get to talk to anyone, have to do it through message,and then they just blame it on eBay. Finally eBay phoned me because they could see all the enquirys I had made. For some ...

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LH

Lee Hoi Leong

01/16/21

1 out of 5

Terrible company

Bad service. Holding my payment for nonsense reasons. Request for instant transfer but end up holding my money for more 24-48 hours. Stay away from this company if you need money urgently and their service is terrible. The charge is expensive as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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