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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 311-320 out of 3820

O

Olivia

01/16/21

1 out of 5

I have sold an item on eBay and…

I have sold an item on eBay and receiving it via PayPal. I have tried to log into my account with the correct email address and password which goes through then they want to send a code to my phone number via text or phone call and I have a previous phone number on my account. There is no option to say this is my old number or get round it. Surprise surprise you can’t speak to them online without logging into your account. You can’t contact them via phone and they are not responding via ...

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HM

Have Michaelsen

01/16/21

1 out of 5

PayPal er det rene svindel

PayPal er det rene svindel. Gør dig selv en tjeneste betal med dit kort også selvom det er lidt dyrere det betaler sig.

D

Darren

01/16/21

1 out of 5

Absolutely a joke pay pal

Absolutely a joke pay pal . Holding payments. Can’t talk to anyone . Just a text message . I thought by using pay pal was easy but it’s just a rip off

MP

Manuel Peña

01/16/21

1 out of 5

Bola de usureros!

Ya me harte de sus practicas de usura, que no dejen hacer nada con el dinero de uno y que solo busquen beneficiarse unilateralmente! Ademas de sus precios que son altisimos!

LH

Lee Hoi Leong

01/16/21

1 out of 5

Terrible company

Bad service. Holding my payment for nonsense reasons. Request for instant transfer but end up holding my money for more 24-48 hours. Stay away from this company if you need money urgently and their service is terrible. The charge is expensive as well.

LS

Lisa Scrimshaw

01/16/21

1 out of 5

Micky mouse outfit

Dreadful customer service, it's got that every time I sell an item on eBay there is a situation. It always says payment pending, when the buyer has paid for the item and then when I buy an item my payment won't clear. This happened Thursday. It took me from 8am yesterday until 20.45pm to resolve this issue . Can't get to talk to anyone, have to do it through message,and then they just blame it on eBay. Finally eBay phoned me because they could see all the enquirys I had made. For some ...

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SA

Sir Arthur King of bobland

01/16/21

1 out of 5

Väntat 3 månader nu på mina 82,84 usd

Väntat 3 månader nu på mina 82,84 usd . säljaren på ebay har inte fått pengarna, ebay tar inget ansvar, paypal går knappt att få kontakt med, deras felrapporterings center buggar, så när man klickar på send, står det"ops vi har mycket nu... de stänger tickets man öppnat, och har du använd, refund ticketen 1 gång är den bränd, och paypal behåller pengarna, sedan har du bara 2 alternativ kvar, "rapportera obehörig aktivitet, eller fakturerings problem, inget av dessa leder någon vart, de ...

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RN

Richi NRW

01/16/21

1 out of 5

Wegen paypal online Geschäft kaputt

Wegen paypal online Geschäft kaputt. 2 mal in Folge konnte ich trotzdem Geld verfügbar und ging nicht zum Kunden. Beratung ausgeschlossen nur eine Dämliche KI und auf dem folgenden Wochentag erst nach 2 Stunden Wartezeit ein Kundenberater der der Deutschen Sprache nicht mächtig war. Das eBay Geschäft kann ich unter dem Namen dank paypal nicht mehr führen. Auch privat hat von 4 versuchen egal was wirklich nix geklappt. Jetzt behält paypal noch etwas ü 12€ ein. Bitteschön Fazit...meiner ...

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FD

Fraser Dizard

01/16/21

1 out of 5

Terrible service

Terrible service. I bought an item through PayPal and it turned out to be a total scam out of China. PayPal is refusing to refund my purchase. I will never use PayPal again or recommend it. User beware!!!

JG

Jimmy Guinn

01/16/21

1 out of 5

Paypal banned me and kept my money

I was selling stuff online and had been for 17 years using Paypal. They just locked by account because there was "suspicious" activity. Now they are keeping my money for 6 months and won't tell me why they did it. This seems to be a very common practice with this company. Do not do business with them!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].