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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 311-320 out of 3820

MP

Manuel Peña

01/16/21

1 out of 5

Bola de usureros!

Ya me harte de sus practicas de usura, que no dejen hacer nada con el dinero de uno y que solo busquen beneficiarse unilateralmente! Ademas de sus precios que son altisimos!

D

Darren

01/16/21

1 out of 5

Absolutely a joke pay pal

Absolutely a joke pay pal . Holding payments. Can’t talk to anyone . Just a text message . I thought by using pay pal was easy but it’s just a rip off

KW

Katherine Walker

01/16/21

1 out of 5

PayPal will not protect you from fraud

I am with many others: I thought PayPal would keep me protected, but they have no interest in protecting their customer. I will never trust PayPal again.

BD

Barbara Difenderfer

01/16/21

1 out of 5

I was scammed out of thousands of…

I was scammed out of thousands of dollars buy Albert Smith who represented PayPal. I put in a claim when I discovered he was sending gift cards to random people. I filed a complaint they came back saying they WERE AUTHORIZED and Now won't except me calls. Be very aware.

CM

Chief Moreh

01/16/21

1 out of 5

If I could give 0 stars I would

If I could give 0 stars I would! PayPal is trying to steal $5K from me as I speak! I simply attempted to transfer money to from PayPal to my bank account, but it sent the money to someone else’s account!!!!

O

Olivia

01/16/21

1 out of 5

I have sold an item on eBay and…

I have sold an item on eBay and receiving it via PayPal. I have tried to log into my account with the correct email address and password which goes through then they want to send a code to my phone number via text or phone call and I have a previous phone number on my account. There is no option to say this is my old number or get round it. Surprise surprise you can’t speak to them online without logging into your account. You can’t contact them via phone and they are not responding via ...

Read more

C

CC

01/16/21

1 out of 5

Paypal system down and nobody to talk to

I've been trying to access my account for the past half hour, and none of Paypal automated text or calls are working right now. I tried 6 times to get a text and 5 times to get a call. The call came through after the code had long disappered and no longer worked. There is nobody to talk to, not a chat, not a phone number. Surely there should be a system in place to overcome situations like this one!

SF

Shae Forsythe

01/16/21

1 out of 5

This company is a scam

This company is a scam! the stuff you have to do just to get your money when its released. they make it hard for you because they wanna keep your money discusting beware they move crazy. Customer service shambles.. to no help utter useless they must be all drunk try take your money because they get away with it..

MT

Mr Trevor Williams

01/16/21

1 out of 5

PayPal is an absolute joke they allow…

PayPal is an absolute joke they allow fraud to take place and when challenged they claim it was genuine how can it be genuine if you do not order nor receive anything. I have asked them to prove the transaction was legitimate they cannot.

RA

Ryan A

01/16/21

1 out of 5

Here’s what to do if they’ve closed your account

Like many others, PayPal have limited my account and are holding onto my money. Here’s what I would recommend to others with the same problem: Make a subject access request for all the information they hold about you, they normally have 30 days to comply. Make a written request for your funds to be paid out to you, if after 14 days they haven’t, or they respond saying no, start a case with the financial ombudsman service. If they want to be difficult with you, be difficult with them

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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