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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3071-3080 out of 3820

P

Povilas

09/01/20

1 out of 5

Have suspended our company's money for…

Have suspended our company's money for 6 months and locked our account leaving us cashless without funds, even after we sent all the evidence. Not surprisingly straight after there is no way to contact them on the phone, while emails gets ignored. HORRIBLE customer service, be aware if you are holding large amounts of money in Paypal..

JK

Jacek Kadziolka

09/01/20

1 out of 5

Banda złodziei

Jest to złodziejska firma stosująca złodziejskie kursy wymiany walut, zmuszająca ludzi do wymiany u nich, oraz stosująca złodziejskie prowizje, nie polecam, trzymać się jak najdalej korzystać z alternatywy, takiej jak Revolut, Transferwise czy innych

EA

Elizabeth Anderson

09/01/20

1 out of 5

PayPal deals with and supports dishonest companies!

I ordered 3 puzzles from a company advertising on Instagram. DO NOT TRUST ANY OF THOSE COMPANIES!! I thought I could trust PayPal to only do business with companies that were honest. I was wrong. I did not receive any of the puzzles that I ordered. They sent 3 that I did not order, nor ever would have. The company did not do anything to fix the problem. I filed a dispute with PayPal and PayPal sided with them because it shows that the order was delivered. Nevermind that it wasn't anything ...

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JP

João Pinto

09/01/20

1 out of 5

Mercadorias não recebidas

Fiz três reclamações, recentemente, junto da PayPal, que ainda não foram recebidas. E não compreendo a razão da demora em serem resolvidas as minhas três reclamações. Já tentei o Centro de Conflitos e está bloqueado à possibilidade de iniciar uma disputa. Não recebi as mercadorias em dois casos. Se têm provas do contrário, apresentem as provas ou então devolvam-me o dinheiro. No outro caso tentei cancelar parte da encomenda, ainda a tempo de ser cancelada e sem sucesso. Já uso o PayPal, há ...

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E

Emma

09/01/20

1 out of 5

Very untrustworthy

I had a problem with an item I bought through Paypal, I managed to be caught by scammers from China without realising it, Paypal have totally sided with the scammers and refuse to help, they want me to return something that is going to cost me more than I paid for the item before they will help, where is the security!!! Lost all faith in Paypal but I bet the scammers who have my money are enjoying the pat on the back they got from Paypal for conning me

KG

Kady Gay

09/01/20

1 out of 5

I’ve only had my paypal account for one…

I’ve only had my paypal account for one week and it’s already been hacked. I got in contact with customer service and they pretty much told me it’s my problem to figure it out! Do not trust this app!

J

Jim

09/01/20

1 out of 5

They don’t care about sellers only the…

They don’t care about sellers only the buyers money and their fee! HORRIBLE customer service, no way to contact directly and talk with a supervisor. They respond with all the platitudes but are NOT helpful. DO NOT USE THIS COMPANY!

MA

Martin Andreevski

09/01/20

1 out of 5

THE WORST COMPANY EVER

THE WORST COMPANY EVER, SCAMMER BANK, HIGH FEES, SUPPORTING SCAMMERS, PEOPLE PURCHASE PRODUCT, REFUND, U SHOW THEM PROOF, AND THEY PUT YOUR BALANCE IN MINUS +50Euros fees, don't pay a cent in paypal trust me you will save a lot of money just use skrill or normal bank

C

Chigo

09/01/20

1 out of 5

So unorganisiert und so kompliziert

Ständig wollen die für alles eine Identitätsbestätigung. Mein Konto wird dann eingeschränkt aufgrund von merkwürdiges Verhalten. Aber welches Verhalten? Wird mir nicht erklärt. Der Kundenservice ist der größte Müll. Keine vernünftige Erklärung und unfreundlich über die Emails. Natürlich aufgrund von Covid-19 kein menschlicher Kontakt. Alle anderen großen Unternehmen schaffen es menschlichen Kontakt herzustellen mit dem Kunden, aber Paypal schafft es nicht... Paypal ihr seid einfach ...

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HA

hidaia alassouli

09/01/20

1 out of 5

Appeal to restore my permenetaly limited access account: halassouli(at)outlook.com Reference ID: PP-L-242642709238

DearAppeal to restore my permanently limited access account halassouli(at)outlook.comReference ID: PP-L-242642709238Paypal Israel permenantly limited access my account halassouli(at)outlook.comHere the last message I got from them((Hello hidaia alassouli,Thank you for contacting PayPal regarding your account limitation PP-L-242642709238.Unfortunately, PayPal does not operate in your region yet, therefore we had to limit your account permanently.You will be able to withdraw your money from ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].