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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3021-3030 out of 3820

RW

Rachel Whim

09/04/20

1 out of 5

Completely useless support and they…

Completely useless support and they make it impossible to load documents due to there 40characters limit.I can’t lodge a complaint as I have no history of payments back to me and have never Been able to withdraw money out as they won’t let me setup my bank link. We have turned off PayPal as an option on our website now as we can’t access the money and PayPal refuse to communicate! F..#you payPal!

M

martin

09/04/20

1 out of 5

Paypal behält unser Geld

Wie schon mehrfach geschrieben: Niemand erreichbar, niemand verantwortlich, wir haben keinen Zugriff mehr auf unser Konto und damit auf unser Geld (ca. 1000 Euro) - Wird einfach nicht aufgelöst oder ausgezahlt - ganz übel. --> Meldung an Verbraucherzentrale

MR

Mandy Rankin

09/04/20

1 out of 5

Item not received and PayPal not…

Item not received and PayPal not helping at all ... in fact the staff were sarcastic and talked down to me, when I said I was in when the item was reported to have been delivered! I haven't moved off my sofa for 7 months so I know I was in ... (I even checked my diary and guess what I was in) I have spoken to royal mail and they are confirming that this tracking number they gave PayPal is for a small item that fits through the letterbox and not what I ordered (two swing seats) so they ...

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B

Bio Bio

09/04/20

1 out of 5

if i could give them less than 1 star i…

if i could give them less than 1 star i would. They have funds of mine for a sold item i have sent and has been recieved by the customer but paypal wont yet pay me out because there own useless staff are incapable of being able to understand that dpd and dpd local have two websites. They keep coming back to me advising the tracking doesnt work because there utterly useless staff cannot seem to read simple english or use a computer and have the ability to click a tracking link.About as ...

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SD

Sara De Iodicibus

09/04/20

4 out of 5

Dopo alcune prove sono riuscita a…

Dopo alcune prove sono riuscita a messaggiare con il servizio clienti.Dopo aver inserito il problema riguardo un prodotto ricevuto non conforme a quello ordinato, l'operatore mi ha chiesto i riferimenti della transazione e relativa ricevuta, aprendomi immediatamente una segnalazione e contattare Venditore.Dovrò aspettare una decina di giorni per conoscere l'esito, ma mi reputo soddisfatta per adesso per aver potuto almeno trovare un modo ufficiale per trovare una soluzione. A questo mio ...

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MH

michael Hutchinson

09/04/20

1 out of 5

Wow! Crooks galore

Wow! These dopes now have changed their format, so as not to show the sellers name ( unless the seller decides to show it) which 1 in 4 have elected to do. Always knew there were plenty of crooks on Ebay, now the sellers, Paypal & Ebay have made it official - 75% crooks VS 25% who are either honest or made a mistake & listed their name. Say a lot aboutPaypal

E

ERA

09/04/20

1 out of 5

Beyond horrible

Beyond horrible. It's bad enough they don't have a phone number, but if you go to their chat you just sit there for hours. Try Venmo I suppose.

BB

Bobby Behzadi Mr. Rooter Plumbing of Sherman Oaks

09/04/20

1 out of 5

PayPal is a scam

PayPal is a scam. They come up with any excuse to freeze your account. Some transactions take as long as 39 days to clear into your account. They do all this to help with cash flow and over night lending. I will never use them again. Complete scam and I can see a huge lawsuit in their future.

GB

Gavin Brydon

09/04/20

1 out of 5

Absolute disgrace

Absolute disgrace. I've just lost £200 due to them. Account now closed and will never use them for anything again. Avoid at all costs.

CW

Chloe Wood

09/04/20

1 out of 5

Don't trust, your money's not secure!!

Awful experience using PayPal. I sold an item through eBay. eBay put the Paypal payment on hold until the order had been received which meant I was forced to send the item and supply tracking info as proof before recording payment.Instead of sending the payment to my linked Paypal account they sent it to a PayPal account using my secondary email which did not exist. I had to then create a PayPal account using this other email address.Upon gaining access to the funds Paypal allowed the buyer ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].