9.8
SpotScore
PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
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Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 3011-3020 out of 3820
RH
RD Harrison
09/05/20
PayPal is Bad Business
PayPal: Worst company! Terrible service! No ability to talk to a live person. Every chat is a different person who writes "give me a moment to read the previous comments" then types the same as other agents, instructions on how to process money but when I tell them I cannot because there is no correct bank info, they send me instructions on how to upload bank info. And if course it keeps giving me an error message. I have been trying to get my $50 check mailed to me but cannot because as I ...
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AP
Alicia Polansky
09/05/20
Terrible service
Terrible service. can't get ahold of anyone regarding fraudulent charges, they keep telling you to use the website to go the website and says no issues found. Don't even provide a customer service contact # on there. DO NOT USE
C
ck
09/05/20
Can't top up funds
Can't top up fundsGot an order from an ebay buyer. I had to delay the shipping because of COVID 19 (no shipping service available). I confirmed with the buyer to delay the shipping but after a while it was clear it will take too long to wait and decided to issue a refund. It happens that i didn't have sufficient funds in the account to make the full refund. I have a credit card added to my account and it is a valid CC.So i decided to top up the account using the credit card so I can issue ...
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CF
Craig Frawley
09/04/20
I purchased a database from what seemed…
I purchased a database from what seemed to be a reputable online company, via paypal. The company and the database proved to be fraudulent. Paypal refused to refund the monies as i had indeed ordered the item - the fact that it was a sham was of no concern of theirs. They couldn't have cared less. Dont use Paypal - it offers you no protection as a consumer - use your credit card - you can have credit card transactions charged back. Paypal wont.
LL
Lynn Linn
09/04/20
Out of the several disputes I have…
Out of the several disputes I have placed with PayPal, I have only received one (1) positive resolution from them. When will I learn? They have always resolved that the money is not to be returned to the trusting buyer, while you get stuck with no product for what you have already paid for, and no money! I might as well order at my own risk than to think that I have "BUYER PROTECTION" with PayPal.
HF
Hemp farmer aus
09/04/20
PayPal the snail bank
Flagged an incoming payment which took 5 days to clear and then flagged the withdrawal which took a further 7 days to clear. So it took 12 business days to access funds from a standard eBay sale. Absolutely useless. They hold funds purely to maximise profit from the exchange. Criminal.
DG
Daniel Garcia
09/04/20
Sinceramente no recomiendo Paypal…
Sinceramente no recomiendo Paypal realice una compra de unas figuras, solicite el reembolso y devolví los artículos los recibieron y nunca hicieron el reembolso al levantar disputa en Paypal cerraron la disputa en favor del vendedor y me quedé sin dinero y sin figuras
MP
mr Paul Grice
09/04/20
As useful as a chocolate fireguard.
As useful as a chocolate fireguard.I for one will be cancelling after many years because when it comes to sorting out a problem they're not interested basically you have to sort it your self using their messaging service . Just use a normal credit card they sort it for you. PayPal service is rubbish
A
Alessandro
09/04/20
SERVIZIO INESISTENTE
Servizio inesistente, prima di tutto partendo dal servizio di assistenza che in questo memento è solo via chat e non telefonico.Ho contattato il servizio per un problema su un prodotto ordinato da eBay che è arrivato difettoso oltre a non essere originale quindi automaticamente non conforme all'ordine, regola base per loro ,ma non tenuta in considerazione, riassumendo il venditore su eBay non ha mai risposto alle domande sul problema del prodotto probabilmente per evitare il reso, ma non ...
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JT
Jim Tolan
09/04/20
Item not received paypal didn't help
I ordered an item from a company in China. I never received the item. Apparently they showed a fake document to paypal saying I received the item. I used paypal thinking it was safe. I will reconsider for future purchases.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].