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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3031-3040 out of 3820

EM

Ernest M

09/04/20

1 out of 5

I have never used any credit card or…

I have never used any credit card or financial platform as bad as Paypal. You cannot get to speak with a human being in customer care who can understand your problem. They leave you with an AI responder and you can fume and mourn your fate there. I highly do not recommend Paypal.

HK

Hans Klawitter

09/04/20

1 out of 5

Hallo

HalloHabe auch Ärger mit PayPal.Habe Ware verkauft, Kunde benutzt sie, macht sie unbrauchbar und schickt sie mit Käuferschutz zurück.Kann alles mit Bildern und Gutachter beweisen.PayPal sagt , da er die Ware zurück geschickt habe bekommt er auch das Geld zurück.Unverschämt

G

Ghost

09/04/20

1 out of 5

единственная проблема это верификация

Дизайн и поддержка в принципе на хорошем уровне, единственная проблема это верификация. Я отправил сканы паспорта и ровно через 30 дней (в самый последний день указанного срока проверки) мне пришло письмо на почту о том что я не прошёл проверку, так как я как то не так для них сделал сканы.) Проверил ещё раз что нужно отправить и как, сделал всё как указано, опять прошло ровно 30 дней и пришёл отказ. Возможно я дурак, а возможно у них что-то со службой проверки не так.

LL

Lee Lackland

09/04/20

1 out of 5

Why do we need PayPal if they’re not useful

Ordered a speaker from one of the ads on Facebook and it wasn’t as described. Contacted PayPal customer service and they’re unavailable to answer calls and refer to online page. Sent a message saying that the address isn’t in English and no shipping company will ship it because they cannot read or understand where to send it to in China in order to fill out the customs papers and no shipping label was provided. They still tell me to ship it back or lose my money. 8:45 PMI have something in ...

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BC

Brian Cousineau

09/03/20

1 out of 5

Where to begin/ absolutely

Where to begin/ absolutely, unquestionable the worst customer support ever, almost unimaginable. Not only can you never speak to a person, no live chat but when you do message them it is as though they haven’t read your message and reply with an answer which has nothing to do with what your problem may be. The time I have wasted trying to deal with this company is boggling and ultimately any solutions you may find you have to scour message boards to solve your problem. I absolutely advise ...

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RC

Renny C

09/03/20

5 out of 5

Fast transactions with increased security

What do you like best? With the use of this software I have noticed what I like the most since it offers direct payment methods with transfers and options such as the payment gateway, it is also visually very attractive so that we do not have difficulties in its use, guaranteeing the best security by means of verification that do eventually to achieve good efficiency What do you dislike? I have noticed few aspects that I do not like, which is because when we make transactions the ...

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LS

Leslie styre

09/03/20

1 out of 5

Was sent wrong item was tlld to send…

Was sent wrong item was tlld to send product back so i did you did not say needed a tracking number and since i was already scamed out of $40 canadian dollars plus another $14 canadian to send product back and knew i was foi g to get scammed some more i was not willing to pay over $30 to shipback an item that they sentme that wasnot evem valued at the same amount of money that i paid for the item that i never received i think you need to start protecting the buyer's from scammers which is ...

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J

John

09/03/20

2 out of 5

Wonderful!!!

Wonderful!!!Fraud site never you trust them, they have put me in pain over two years now,All thanks to Mrs Theresa Stevens who help me get back all my lost .Check on my heading for her Whatsapp number

CC

Carol Carter

09/02/20

1 out of 5

Jerks at Paypal

These people are liars and will do nothing but waste your time., I had money ion my account , entered my banking info and my money has disappeared. The staff are ignorant, stupid, and totally unhelpful . DO NOT TRUST THEM OR USE!!!They do not care at all to help you ever and just give you the runaround.

CL

CWM Lempens

09/02/20

1 out of 5

Waardeloos!

Waardeloos!Een betaling gedaan via Paypal voor een eBay aankoop maar helemaal niets geleverd!De verkoper reageert nergens meer op Volgens eBay kunnen zij niks doen en heb ik via Paypal kopers bescherming en moet ik daar de betaling terughalen maar krijg van Paypal helemaal geen antwoord!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].