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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3001-3010 out of 3820

G

Gabi

09/05/20

1 out of 5

Worst experience online, lost 145$

If would possible I would’ve give 0 start , ebay it’s a very bad joke , got a motherboard from a seller kkk or something like that I wanted to give him a nice review too . I got the motherboard and I couldn’t connect it to any power source anyway i sent the seller some emails and we discussed to send the motherboard back he gave me the address, i sent it back on my money and i never got the refund back , I started talk with ebay about it after 2 weeks of talks they were your not qualified ...

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B

Bruce

09/05/20

1 out of 5

I've been using paypal for 25 years…

I've been using paypal for 25 years now, and I just discovered the hard way that scam websites are using paypal to get your money and not let you confirm your purchase. How it works, is you put your product in the cart, then you go to checkout, and select paypal which sends you to the paypal login, you then go through the paypal process of telling paypal to send this website the funds, (this where they get you) when paypal sends you back to the site to confirm your purchase, you get a ...

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C

Customer

09/05/20

1 out of 5

Buyers beware

Buyers beware. What a terrible company to deal with. They are so unprofessional. Never will I use them again.Ive heard bad stories about them and never had a problem until last month. I bought an item online and I paid thru them and the item was not as described and when I filed a claim with they flatly denied it.

PC

Patrick Crosby

09/05/20

1 out of 5

The worst possbile online support you…

The worst possbile online support you can imagine!I asked twice for confirmation of buyer email and transation email from paypal (serviceatpaypal.uk.co) and they didn't warn me it's not from paypal and it is an official scam! Why do you call yourself support then?!

UA

Ummi Abbas

09/05/20

1 out of 5

Dåligt tjänster

Dåligt tjänster

WB

Whistle Blower

09/05/20

1 out of 5

Horrible

Horrible. No possibility to get in contact when you cannot login. All associated emails are wrong they say with everything I try. Well, I have a updated file with everything, no they are not wrong, you are.Somebody knows a good similar company?

C

Courtney

09/05/20

1 out of 5

PayPal lets people steal your money!

Somebody from Florida (I live in Michigan) logged into my account and spent $600. PayPal emailed me hours later saying an unrecognized user logged into my account and I should change my password. I reviewed my account and saw this person spent $600 of my money. After submitting a dispute, I spent an hour trying to get ahold of customer service with the end result being to just send them an email. They replied to me the next day saying there was no unauthorized use and “if I’m unhappy with ...

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N

natalie

09/05/20

1 out of 5

Complete joke of a company

Not sure who paypal think they are exactly but them holding payments on random transactions is getting beyond a joke. They hold my money then say it's due to unusually large sales, I am an ebay business seller what do they expect. I send the item fully tracked and it states delivered and even receive feedback from the buyer for PayPal to still have my money on hold. Then get no further response when I ask them why they are still holding it. Safe to say I am now glad I no longer have to have ...

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MD

M Daoud

09/05/20

1 out of 5

They are thieves

They are thieves, you can't trust them

L

Letti

09/05/20

1 out of 5

I cannot log in for over 2 months

I cannot log in for 2 months now, as I always get the message: "we cannot confirm its you"There is no option to solve this, customer service line is unavailable, and in the replies to the emails they always just say change your password... But even if I change it I always get the same message!!! for over 2 months I cannot get access to my own money....

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].