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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2991-3000 out of 3820

A

Ana

09/06/20

1 out of 5

Compre en una empresa sponsored por…

Compre en una empresa sponsored por @paypal y estos sinvergüenzas, a pesar de enviarles todas las pruebas de las empresas con las que hacen transacciones FRAUDULENTAS y cierran el caso diciendo que ya enviaron el producto. La empresa JINZHOU NETWORK TECHNOLOGY CO., LIMITED se cambia nombre cada dos días o cuando le conviene a JERCEY NETWORK TECHNOLOGY CO., LIMITED en la misma página de @paypal. Ellos son CÓMPLICES de estos ESTAFADORES. LA EMPRESA QUE VENDE PRODUCTOS NOVEDOSOS/PAYPAL Y EL ...

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IA

Itziar Alkorta

09/06/20

1 out of 5

No existe atención al clirnte

Muy mal. Pago un producto a traves de Paypal. Pasa mes y medio y no llega ni rl producto ni ningun aviso de demora. Cabreada voy a la cuenta del banco y cancelo el cobro, yacto seguido informo tanto al vendedor como a Paypal de que el pago ha sido cancelado y que cancelo el pedido. PayPal me castiga eliminando me esa cuenta corriente de mi cuenta de PayPal. Ahora los cobros me los hacen a una tarjeta de otro banco. Ha pasado un mes y siguen de negándome volver a incluir esa cuenta corriente ...

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ME

Mark Enderle

09/06/20

1 out of 5

PayPal is a very difficult company to…

PayPal is a very difficult company to work with. If you make a larger than normal sale they will hold your money for a long time (I wonder if they make money on the money they hold for weeks?) continually asking for more documentation on your customer, the sale, the profit you made, etc. if you want to talk to a customer service Representative it is impossible! Go somewhere else if you want service and help with your small business!

KD

Kerri Daw

09/06/20

4 out of 5

I lodged a complaint with PayPal back…

I lodged a complaint with PayPal back on 20/3/2020 after 30 days they said it was rejected and they were unable to help me further, after another 5 months of anguish I spoke to my bank about the transaction, within 3 days the money was back in my account. 7 days later I get 2 emails from PayPal saying that on 19/3/3020 a day before I lodged the dispute a certian amount had been refunded to my account, never notified of this. Then email Sept. after speaking to my bank and 7 days after money ...

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CP

Chris Proctor

09/06/20

1 out of 5

everyone should just boycot this…

everyone should just boycot this disgusting company. how do these people get athority just to hold your money. ive just litrally done a bank transfer from my own bank that is linked with paypal to be told.fumds wouldnt be available til the 15th. wth is that about how tf do they get away with it also they have kept 2 sales on hold.for.nesrly 4 week someone needs to take there a** to court big time.

F

FaceChat

09/05/20

1 out of 5

Avrei dato zero stelle

Avrei dato zero stelle, per questo sistema mafioso , chiamato paypal, ieri mi sono registrato per ricevere dei pagamenti dal mio sito, e dopo il primo pagamento ricevuto, di 50 centesimi, mi vedo il blocco e l'account in via di revisione, li iniziano a chiedere il mondo, le fatture, i domunenti di identita, anche l'estratto conto bancario, cosa CAVOLO se ne fanno del mio estratto conto? passano un giorno e mi vedo bloccato, con quei parassiti che scrivono, ci dispiace ma abbiamo deciso di ...

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AF

Andrea Forestello

09/05/20

5 out of 5

Perfetto ormai ha ripreso quota!

Perfetto ormai ha ripreso quota!Ho rimesso da parte le varie prepagate e mi trovo a usare PayPal giornalmente. Cliente dal 2005!

A

Arturas

09/05/20

1 out of 5

Money stolen from Paypal account

Someone hacked into my account and purchased crazy amount of eBooks. In the morning i found that there is nearly $200 missing from my bank account, i immediately contacted paypal and told them that my account was hacked, and i couldnt access it as someone changed its password, i had to regain access to it and start a case. 20minutes later, i get a response that that wasnt an unauthorised case and that paypal wont be helping me at all. After barclay sorts this issue out, i will be closing my ...

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TB

Thomas Becher

09/05/20

1 out of 5

Ich hätte am liebsten negative Sterne…

Ich hätte am liebsten negative Sterne verteilt. Der sogenannte Käuferschutz ist nicht vorhanden. Als reines Medium um Geld zu überweisen ist PayPal ok, aber wer erwartet, dass Es einen Käuferschutz gibt, wird leider enttäuscht. Wirklich zermürbend sind die Gespräche mit dem Servicepersonal am Telefon, einstudierte Satzhülsen, absolut wortgleiche Antworten und Phrasen, keinerlei Fachkompetenz.

PJ

Phil Jones

09/05/20

1 out of 5

PayPal customer service is disgusting

PayPal customer service is disgusting. Knowing there are more people buying through the covid pandemic. They should be a service at the end of the phone. I feel there is no care in PayPal. And taking too long to sort things out extending dates to sort out people disputes. Disgusting and needs to be sorted out;

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].