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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2981-2990 out of 3820

CX

Customer X.

09/06/20

1 out of 5

2FA not working for me.

I just wanted to log in to my PayPal account to check the £ vs € exchange rate they are giving. This is the first time I have tried since they started requiring a code from a text message sent to my mobile phone. Well, I didn't receive any text message and I must have clicked on "resend" four times. I tried clicking on "try another way" but this is only a joke, you still need to be able to receive a text message. I eventually got presented with a number to call and when I tried that, it ...

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RB

Raffaella Barge

09/06/20

1 out of 5

Non affidabili

Non più affidabili in quanto sono riusciti ad hackerare e fare transazioni dal mio conto.. Mi hanno rimborsato (x ora in parte poi vedremo..) e non è possibile avere un contatto un contatto telefonico solo via mail con lunghissimi tempi di attesa.. Vergognoso. Mai più e non fate affidamento a questo tipo di pagamento!

N

Natalie

09/06/20

1 out of 5

Did not help me at all. No protection on my purchase

I ordered through Paypal as it's a payment provider I can trust. Although on this occasion it has been a terrible experince. I placed an order with Pet at Home and my parcel turned up late and stinking of curry! On opening the box as I assumed only the outside was stained, all of the dog toys inside had stains on, obviously something was spilt in-transit and instead of the delivery driver returning it to Pet At Home they still delivered it to me. I have raised claims with paypal for them ...

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F

Fabio

09/06/20

1 out of 5

Una Truffa Legalizzata - A Legalized Scam

Sistema truffaldino e totalmente dipendente da ebay, da cui si è dissociato solo formalmente. Tutti i pagamenti che voi ricevete da eBay possono essere sempre soggetti a storno, indipendentemente dai blocchi che voi mettete. Questo significa che quando voi spedite un oggetto, dopo aver ricevuto il pagamento e per qualche ragione eBay decide di darvi torto in una contestazione, voi rischiate di perdere oggetto e denaro, quindi di essere derubati del vostro bene. Se avete un problema non ...

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AV

Annick Vrydag

09/06/20

1 out of 5

Get rid of this terrible paypal monster

Geen enkele ster !!!Helaas moet je er minstens eentje selecteren...Aan alle dubieuze 'KOPERS': GEBRUIK paypal altijd en overal waar het mogelijk is !!!PAYPAL is DE manier om legaal te stelen Om het even welke reden je opgeeft als klacht, je hebt ALTIJD gelijk en krijgt ALTIJD je geld terugBovendien mag je meestal het object ook behouden !Aan alle eerlijke 'VERKOPERS': WEIGEREN als betaalmethode !!! Je bent ALTIJD de klos, wat er ook gebeurt Meestal ben je naast je geld OOK je object kwijt ...

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J

Jo

09/06/20

1 out of 5

DON'T TRUST PAYPAL!!!

Used paypal for 2+ years. Anyway when it came to a scam. PAYPAL OFFERED NO SELLER PROTECTION. They took the fee and commision and let the scammer do their "business", stole my money, my product I was selling and the scammer got off scott free. No account suspension. No communication on why I was not protected.If you want to use paypal (I'd highly advise against it) to do business. be aware that they will take the side of the buyer, read the terms and conditions twice cos they won't protect ...

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LM

Lenerd Mckinney

09/06/20

1 out of 5

Do not use paypal they are a disgusting…

Do not use paypal they are a disgusting SHAM of a company. This is why EBAY dumped them do your research on them DO NOT USE THEM THEY REPRESENT THE SELLERS AND WILL ALWAYS SIDE WITH THEM. THINK ABOUT IT , WHERE DOES THEIR MONEY COME FROM? THEY PROTECT THE SELLER NOT THE CUSTOMER. i AM TAKING THEM TO COURT PRESENTLY.

S

Stip

09/06/20

1 out of 5

PayPal scams Sellers

Buyers can just lie about the product being ‘not as described’ and PayPal refund and they get to keep the item!!!

E

eva

09/06/20

1 out of 5

Ik heb geld via IDEAL op PAYPAL gezet…

Ik heb geld via IDEAL op PAYPAL gezet om op te waarderen. Ik zie op mijn rekening dat het is afgeschreven. Op paypal is niets te zien. Paypal zegt dat de dienst onbeschikbaar is voor mijn paypal-rekening.

CC

Charles Clark

09/06/20

1 out of 5

The refund policy of PayPal is a joke joke…

The refund policy of PayPal is a joke .I purchased a product July 10 and returned it 7 days later. As of today I have only seen that a resolution would be September 7, now it is changed to the 11th. I payed to ship it back as the shipping to me was free. I am losing money as I wait. The policy says refund 3 to 4 days, not true.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].