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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2931-2940 out of 3820

JA

Jane A

09/09/20

5 out of 5

Global payment platform for all businesses.

What do you like best? The platform has a simple user-interface including the setting up, logging in among others and this simplifies its usage. Its a global platform and this means that you can buy or sell your goods or services anywhere in the world and be paid instantly. Is secure and allows filing of dispute and execute a charge back in case goods or services rendered are not paid for as agreed thereby offer security of money paid. What do you dislike? Its a platform ...

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VH

vahe hakopian

09/08/20

1 out of 5

even big minus 0 customer service

even big minus 0 customer service . i paid for item by pay pal after all i find out there is no any info about the item i try email seller bout they never respond . i oped the case and ask paypal to resolve this problem . after that they extended the day of looks like they investigate to know where is the item after modern 2 months they gave me the tracking number and they said the item is delivered to your house bout its not anyway that denied my case with that tracking number i checked ...

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R

RB

09/08/20

1 out of 5

Esta es una opinión 100% real

Esta es una opinión 100% real, siempre confié en paypal y vi una web sospechosa que quizás me podían estafar, asique pagué con paypal, no me lo envió y me cobró. Di las pruebas a paypal y no me dio el dinero, dijo que sí se había entregado. Leí alguna opinión parecida aquí. Es lo mismo. No es confiable Paypal que dicen que te devuelven el dinero si hay fraude y al final es mentira. Y encima tardaron 3 meses en resolverlo, ahora a ver si puedo reclamar de otra forma pasado ese tiempo.

V

Victor

09/08/20

1 out of 5

transfer filed no money back into my account

I did a transfer to my Visa card which was blocked in the meantime. The transfer never arrived in the card and PayPal support refused to refund my transfer.

RR

Robert Richardson

09/08/20

1 out of 5

RIP OFF PAYPAL

PayPal need to take more responsibility over there customers being ripped off. you order an item and then get sent something different, you complain to PayPal and are told to send the item back that cost more then the item before you even have 1/2 a chance to get just a little money back. PAYPAL IS A WAST OF TIME AND ARE IN LEAGUE WITH RIP OFF SITES.

JB

Joshua Bunyan

09/08/20

1 out of 5

PayPal is useless

PayPal is useless, the apps are glitchy, support is useless.

JM

J. M. Phatty

09/08/20

2 out of 5

Over 15 years of bending over is about to end when eBay payments comes around!

As a SELLER, PayPal pretty much has me by the b***s. Their new policy of KEEPING transaction fees if I refund a buyer is completely unjust.As a BUYER, I've learned the hard way, ALWAYS PAY WITH A CREDIT CARD, because if you get ripped-off, these jokers won't help you recoup your losses.Unfortunately, if you want to sell online, especially on eBay, you're stuck using their service (for now). I'm counting the days until eBay Payments becomes available, because I'll drop PayPal quicker than ...

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CR

Charlene Reeder Roszell

09/08/20

1 out of 5

PayPal is useless

I bought some flaming solar lights from Bestkca through PayPal. The product that was delivered looked nothing like what I ordered. I filed a dispute through PayPal but they were useless.

T

tlo

09/08/20

1 out of 5

I can only say very good job PayPal scam like

I can only say very good job PayPal, for proving no businesses can be trusted..

RB

Rude Boy Goody

09/08/20

1 out of 5

Fk paypal

Fk paypal! Do absolutely nothing about disputes. Sellers can send you whatever they want as long as they send paypal a tracking number. It can be tracking to a f****** pencil! Seller will always get away with your money.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].