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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

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2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 281-290 out of 3820

KT

K Thornton

01/18/21

1 out of 5

Do NOT rely on Paypal. They actually support FRAUD.

I had no idea how non-existent the 'protection' Paypal offered was. Scammed pre Xmas via Ebay for counterfeit goods from a 'UK' based seller (a pair of 'Timberland' boots that were clearly fake but sadly not far off full price). Returned via the Ebay process, to address that was provided (tracked) and they were refused - twice. So they reappeared at my door.Because the Ebay return 'thought' they were in the process of being returned, there was no way of progressing this further or advising ...

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PS

Pietro Secondo

01/18/21

1 out of 5

......

....... Si sono bloccati i miei soldi avendo tutti i documenti..per poter sbloccare il conto .... Ladri!

AC

Arturo Casas

01/18/21

1 out of 5

Stupid mother F#$kers limited my…

Stupid mother F#$kers limited my account for no good reason. I bought $5 of crypto they offered on paypal. then called me suspicious. Then when I asked why they considered what I did suspicious if they are the ones offering crypto then they permanently suspended me. Dont deal with that piece of sh^t. They are an old dinosaur that should go bankrupt and instinct.

CC

Cliente CARMINE RACANIELLO

01/18/21

1 out of 5

Dopo 10 anni di lavoro con eBay e…

Dopo 10 anni di lavoro con eBay e PayPal,PayPal mi ha bloccato l'account senza darmi spiegazioni,mi ha bloccato i soldi sul conto per 180 giorni (6 mesi),e a causato serie limitazioni a 2 account eBay professionali ( obbligandomi a chiuderli,parlo di 10000 inserzioni mesi di lavoro buttati) Se siete dei professionisti vi sconsiglio seriamente di mettervi nelle mani di questi individui.

IC

Iram Cab

01/18/21

1 out of 5

The worst company of all time

The worst company of all time. They tell your to “contact Customer service” and then the phone line says there’s no one available and hangs up on you. A DISGUSTING. Company. They do not protect you from fraud. Every time I try to close my account it says “an error occurred” please do not use pay pal.

V

Vern

01/17/21

2 out of 5

Transfer from bank to Paypal impossible

I have been a Paypal customer since the beginning around 20 years ago. A steady decline of services has become reality. My newest experience shows that it is impossible to add funds from my US bank account to my US Paypal account. Likely reason: I am presently in Mexico, so I am "not allowed to fund my account due money laundering prohibition". What a strange way to say, we don't need your funds.

PP

Pete P.

01/17/21

1 out of 5

The scammers used Paypal accounts

The scammers used Paypal to scam people. My son was tricked into buying cheap things by the website Decorsdays.com. He was using my PayPal account because he did not have a Paypal account and I did not know about it until I got the receipt from Paypal. He did not get a receipt or anything from this website. I contacted Paypal and with out investigate it further Paypal sent me an email that said it was a legitimate transaction because my account was used for the transaction and the dispute ...

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VC

Veronica Carson

01/17/21

1 out of 5

PayPal Doesn’t Protect Purchases or Fight For You

I made an online purchase from a Facebook add for a kitchen cart. Nearly two months later I receive a watch instead. I immediately file a dispute through PayPal. PayPal responded with a $10 refund offer from the seller. However, I overlooked their emails because they looked no different from the sending/receiving notification emails. PayPal closed the case and refused to reopen it. I clearly got scammed and I can’t believe PayPal won’t reopen the case just because I didn’t respond in a ...

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RH

Robert Hartley

01/17/21

1 out of 5

closed my account weeks ago due to…

closed my account weeks ago due to their ungodly waiting times when withdrawing and receiving payments all is well, rang me asked me security details to which i replied i dont have an account, now somehow got a debt collection letter with their name on it, will have to speak to financial ombudsman to clear this. What a badly operated company.EDIT i now got a debt letter from wescot credit services over a debt i didnt know about. I DONT HAVE A PAYPAL ACCOUNT DUMMIES

M

Marc

01/17/21

1 out of 5

Een nationale ramp

Een nationale ramp. Het zijn eerder oplichters. U wordt van de kast naar de muur gestuurd. Koperbescherming beweren ze, laat u niet vangen we hebben met zware oplichters te maken. Reeds 20 jaar klant bij PayPal totdat ik een aankoop deed en deze aankreeg alleen was het niet hetgeen ik besteld had. Je krijgt een medewerker die blijkbaar ook doet dat hij het niet begrijpt, Je krijgt herhaaldelijk dezelfde vragen en zelfs na talrijke mails beginnen ze terug opnieuw. Wat een tijdsverspillingen ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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