9.8
SpotScore
PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
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Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 2821-2830 out of 3820
D
David
09/16/20
What a rip off
What a rip off
YC
Yogermino Canonche
09/16/20
Un fraude
Es una pena, pensaba que estaba bien atendido con PayPal pero es muy difícil contactar con ellos y la valoración de las disputas no se como las hacen pero por un producto que no me mandan y no devuelven el dinero se lavan las manos y la impotencia que sientes porque no hay manera de conectar con ellos por teléfono he encontrado un 900 que contesta un robot y siempre están ocupado y en la pagina de ellos lo mismo te dirigen a una chat que es una maquina y no pasas de hay.
DC
Demarley Connor
09/16/20
PayPal defends fraudulent companies
I purchased a motorcycle helmet from handhold tech ltd through PayPal. The helmet never showed up. Every time I contact the seller they would say it will arrive on a up on a scheduled day and it never showed. After 2 months of nothing I went to the post office and they said the tracking number was fake and it’s fraud. I opened a case with PayPal sent them all the emails between me and the seller and they denied my case saying the reason was because the seller provided a tracking number. ...
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SW
Scott Wingfield
09/16/20
Buyer protection program is just lip…
Buyer protection program is just lip service. My dispute was poorly researched and each agent told me something different. No protection or support for a long time 5 star member. Account closed
DH
Dylan Henderson
09/16/20
Poor customer service
Poor customer service. Tried for over 180 days to contact Paypal. generic replies until after the 180 days where "Oh you should have contacted us before 180 days"
DL
Damian Lom
09/16/20
They kept side of the seller who was…
They kept side of the seller who was breaking the law while not accepting a returns for damaged product!!SHAME!!!!!!!
H
Helen
09/16/20
Paypal refuse claims merely on the say so of a company that you have had the service. Company don't have to prove to them it seems PayPal just take their word.
I was owed money for ferry crossings with AFerry Ltd which were cancelled due to Covid but the company refused to re-imburse me or even respond to my email which was the only way of contacting them. So I opened a claim with PayPal and provided all the evidence. I thought they provided some level of protection when you pay for goods via them but beware this is not always the case. They simply refused my claim based on the company saying they had provided the service. Not only was this ...
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J
Jazz
09/16/20
Paypal customer support for Australia…
Paypal customer support for Australia has been going downhill for years, and finally it hit the rock bottom. For 4 weeks now I've been dealing with the irrelevant and nonsensical replies on chat (the only communication channel now available) in response to my report of a technical glitch on my account. I repeated the same detailed information over 25 times and got 25 irrelevant replies from 25 different agents none of whom has read the full conversation, whatever they had read they clearly ...
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CT
charlene taylor
09/15/20
Do not use paypal they are scam artists…
Do not use paypal they are scam artists they ask for you to prove your account before u have a chance to update your number. They also remove all other ways to prove your account. Avoid at all costs i wont be using them again.
AL
Amanda Law
09/15/20
PayPal has messed up every order I’ve…
PayPal has messed up every order I’ve ever made. The newest mess up is charging the wrong credit card number so now I get to play balance accounts. The robot I talked to right after said I couldn’t cancel my order. PayPal sucks
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].