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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2811-2820 out of 3820

CM

Customer Maximino Torres

09/16/20

1 out of 5

Madiocres Lender

Fiel cliente por mucho tiempo y me niegan Paypal credit en una simple compra para mi inaceptable

RI

Ray Izq

09/16/20

5 out of 5

Working to me.

Working to me, fast and easy. Helping me with cases and other things.

I

Incoronata

09/16/20

5 out of 5

Conto di nuovo online

tutto rimesso al posto

BR

Bersani Riccardo

09/16/20

1 out of 5

Inaccettabile

Per avere un rimborso di un articolo diverso da quello ordinato, devo rispedirlo in Cina (valore dell'articolo 19,90€) e l'indirizzo del destinatario giustamente è in cinese!!! Lascio a voi trarre le conclusioni.

J

Justin

09/16/20

1 out of 5

Trauriger Verein

Trauriger Verein, jahrelanger Kunde und immer bezahlt.. Einmal ein Problem und man bekommt nicht mal recht zu gesprochen, nach langem getexte.. Eine Standartantwort..Suche nun nach Alternativen zu PayPal

CY

cater you

09/16/20

1 out of 5

PayPal or liars and scammers

PayPal are liars and scammers.They are deceivers Do not use PayPal they do not allow you to get your money transfers. But when the money goes into your account they take days off the top. They do not allow you to talk to live operator to resolve the problems. They give you a robot that give you the runaround. They put numbers online that are wrong numbers for the headquarters. They lie about doing business with Walmart. And that’s just a beginning every day I’m gonna write a review to ...

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MS

Mahmoud Saati

09/16/20

1 out of 5

its a scammer website who helped the…

its a scammer website who helped the scammer and the hacker to steal ur money and they will do nothing except to tell you talk with your financial institue, here is a conversation with one stupide costumer serviceThank you for reaching PayPal Customer Messaging. My name is CJ. I am sorry you are experiencing this issue and understand how concerning it can be! I understand you computer may have been compromised which lead to the transaction that you reported, however, we don't have enough ...

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BB

Bippity Boo

09/16/20

1 out of 5

Worst customer service in the world…

Worst customer service in the world horrible people working there I never had a PayPal before in my life I opened one up they asked me for a picture of my ID then shut me down for reasons unknown but really I think it’s because I’m transgender and PayPal is racist I advise to do business with anybody BUT PayPal horrible biased and racist people

G

GL1TCH3D

09/16/20

1 out of 5

Paypal commission scams

Paypal has a horrible currency conversion practice. As I have funds moving in and out of my paypal account in different currencies with the purpose of keeping them in those currencies, paypal will regularly take funds from other currencies to pay for pre-authorized payments which, when I set them up, I specifically set the payments to be paid from an account/card in that currency. Paypal ignores these instructions, converts from other currencies, takes a huge % commission and then I'm stuck ...

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FM

Falmy Marin

09/16/20

1 out of 5

The worst customer service possible

The worst customer service possible. Useless, unhelpful people. Even when you eventually get to speak to someone, they don't care about Helping. After weeks after trying to resolve fraud case i am not able to. Jason who i spoke with this morning was the worst. He is the most useless person i have spoken with so far. Extremely rude.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].