9.8
SpotScore
PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
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Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 2831-2840 out of 3820
O
obliss1
09/15/20
No one to talk too about an ongoing…
No one to talk too about an ongoing issue in the resolution centre. Poor/ non-existent customer service. The website looks nice, but is very slow (even on good internet connection). It is also full of irritating help section which are not very helpful. Paypal desparetly needs a live chat option which works (the bot doesn’t put me through to an actual person).
FM
Francis Mulleady
09/15/20
A disgusting company.
Despite having 100% feedback including recent transactions as a seller, PayPal have put a large £700 payment on hold claiming it is a 'risky' transaction. You cannot speak to anyone on the phone as they use the pandemic as an excuse to keep staffing down. All I get is mindless and templated replies by chat. They have also ignored all my legal requests to release the information they hold on me under GDPR. I won't be giving up on that so easily.Once eBay put their new payment system in place ...
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CM
Cindy Montes
09/15/20
The worst experience of my LIFE ✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️✖️
I made a payment to PayPal in May 2020, they supposedly never received. So I made a second payment in July. It bounced? So it was never received... Ridiculous. It is now September! You have to go through 1 million questions through the machine before you are transfered to a live rep, but even then, they are, (staff, supervisors, managers,) all so rude and careless. Please don't use PayPal. This is a living nightmare that I am still struggling with. I hope they receive the bank statements ...
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KC
Kyle Campbell
09/15/20
If I could give NO STARS I would
If I could give NO STARS I would ! Pay pal plays games with my money regularly and I’m sickOf it
MS
Maureen Smith
09/15/20
I had a problem with Chinese sending me…
I had a problem with Chinese sending me items [2], I returned both in one parcel, the company refunded me the cheaper item, PayPal informed me there was no proof I had returned the second item (more expensive) so was closing the case, I wonder if the Chinese company is a shareholder??..I am left feeling like a cheat while PayPal gets away with this, scammers!!!
J
James
09/15/20
Three agents failed to fix my issue
Spent one hour trying to get a simple login issued fixed. The third agent was clearly 'stuffing' (note: edited for language) with me as they spent minutes at a time to reply. Around 15 years with Paypal down the toilet. Never again.
ZD
Zihuan Ding
09/14/20
pitypal
they hold your fund for no reason, they restrict your acc. whenever they want, then you go for a support, and found all the desks are "I'm loving it" zombies...
E
Ernie
09/14/20
Deserved -10
I would have rated it at least a minus 1 if I could. Worst customer service ever. You can never talk to anyone. No matter the question their text robot cannot help. No number you can call. The months ago I got trash from a China sELLER. PayPal would not help, said send it back. GAVE UP. Last week sent money to my nephew. Took him almost a week to get it. They took out of my account right away. Held it from his deposit while they drew interest in my money for a week. I'll never use again, ...
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SS
Silvana Simioni
09/14/20
Ho ricaricato mediante un bonifico il…
Ho ricaricato mediante un bonifico il mio conto paypal, dopo 15 gg i soldi non sono ancora entrati. Ho chiamato il centro assistenza PayPal più volte, l'unica cosa che mi sanno dire è di aspettare perchè hanno avuto un problema tecnico.... ma la mia pazienza si stà esaurendo.... Profondamente delusa e anche incazzata
D
Debl
09/14/20
Отвратительно!!!!!!!!!!!!!
Отвратительно!!!! Г.... полное!!!! Меняется интерфейс постоянно!! Конвертация на ровном месте!!!!!! Сидят на своей ж... и гребут деньги лопатой на конвертациях!!! У меня евро-карта Росбанка, покупки в Европе в евро делаю. Они меня с евро на рубли и обратно в евро! Уроды конченные! Теперь не могу отключить дебильную конвертацию. В августе 2020 было нормально ещё, в сентябре 2020 уже нет!!! Придурки!!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].