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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2801-2810 out of 3820

KB

Karen Bell

09/17/20

1 out of 5

Paypal totally unresponsive to my request

I bought clothing online from a CA website Aug 4I got items...they were wrong and damagedTried to return and company refused to answer my request to return when full return was guaranteedCompany says to mail to a furniture factory in China and declare my value of pkg under $10. Paypal changed my dispute to say I bought software!!! They keep changing date to settle dispute. They are Horrible to deal with...no one to help. Do not. Buy. Anything. Using. Paypal

L

Luke

09/16/20

1 out of 5

Payment Protection is very easily lost.

Payment Protection is very easily lost:If you file a dispute, the seller will send you emails telling you a good story...You must convert the dispute to a claim. If not, you forfeit the 180 day Paymement protection at the end of the 20 days allowed to convert the dispute into a claim. At no place in the email from PayPal, and no place in their online info do they tell you this. You cannot file a subsequent dispute when you conclude the seller is just stringing you along.

DS

darren scott

09/16/20

1 out of 5

Absolutely dreadful

Absolutely dreadful, they refused my case for a refund due to fake sneakers I purchased from eBay !!! Absolute pirates and should be ashamed of your actions ripping up innocent people off , please please please if there’s a god make PayPal go bust

NN

Nessa Nessa

09/16/20

1 out of 5

Paypal has changed over the years

Paypal has changed over the years. Bad customer service really no customer service. I'm closing my account. They are corrupt.

KB

kishore b

09/16/20

5 out of 5

Reliable and secured payments. I have mainly used it for international purchases

What do you like best? I have mostly used it for international purchases. Where it is easy of converting my local debit transaction into international purchase. While purchasing international purchases we don't require credit cards. We can load money into paypal and we can purchase. What do you dislike? I haven't found any downside as i get everything thing notified about my transactions. I haven't faced any problems until now with paypal. Recommendations to others ...

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PI

Photo Insights

09/16/20

1 out of 5

PayPal discriminates ALL Human Beings Publicly

PayPal does not allow Germans to have a second bank account in Spain, Italy or any other Country that is not GERMAN ... this is absolutely bull''it and extremely 1940?! Seriously PayPal?!

CY

C Y

09/16/20

1 out of 5

Bedrijf handelt volkomen niet volgens…

Bedrijf handelt volkomen niet volgens EU wetgeving banken. Zonder uitspraak of beslaglegging gaan ze over tot bevriezen account.Er is geen geschil commissie, Paypal is het ware slager die zijn eigen vlees keurt.Rommelig bedrijf zonder werkend telefoon nummer voor klanten.Onoverzichtelijk en slecht werkend website.Wat voor mensen daar werken en wie toezichthouder is, is volkomen een raadsel.Wees opgepast als je daar een (zakelijk)rekening hebt.Ze kunnen bij kleinste klacht of incident ...

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CR

Chris Roy

09/16/20

1 out of 5

No help at all

No help at all. Continue to send the same link over and over even though it doesn't work. Horrible service.

IM

Iluzjonista Marcin Gogolowicz

09/16/20

1 out of 5

Dramat- przelałem na konto Paypal…

Dramat- przelałem na konto Paypal 7000zł i nie dotarły na moje konto. Potrzebuję tych pieniędzy na ważny zakup, a z obsługą klienta nie ma żadnego kontaktu. Gorzej być nie może.

RC

Robert Costain

09/16/20

1 out of 5

absolute TRASH

this service SUCKS. their app, their customer service, their password changing is all AWFUL stay away.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].