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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2721-2730 out of 3820

AP

Amit Parikh

09/21/20

1 out of 5

I can’t get my money from them

I can’t get my money from them. The money is on hold awaiting shipment and will be released 1 day after item delivery. This is the message I get but the item has been delivered for days. I can’t seem to get help. Their site directs me to create a case at resolution center but when I attempt this they kick me out and say that since I’m not purchaser I can’t create a case. I tried calling but only same information repeated by automated system. Utterly frustrating and fraudulent business ...

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LV

Luis Vesga

09/21/20

1 out of 5

Ladrones con astucia…

Mi cuenta esta habilitada para recibir dinero pero no puedo gastarlo ni retirarlo, y todo esto por un limite que tengo en mi cuenta, inicialmente era por mi tarjeta de crédito, la cual asocié, para después pedirme mi identificación, para todavía seguir limitado, luego me pidieron mi tarjeta de conducir y un recibo de luz, y la limitación seguía, luego me pidieron mi pasaporte, envié todos esos documentos, lo cual me parecía muy arriesgado, pero por el dinero que me tenían retenido, pensé ...

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JL

José Luis Fernández

09/21/20

1 out of 5

FALSOS.

Recientemente me di cuenta de que una suscripción me la estaban cobrando por duplicado. Reclame alegando pruebas a través tanto de uno como del otro cobro y le dan la razón a la empresa. Estas mismas pruebas las he presentado a un abogado para iniciar reclamación administrativa contra la empresa que me había cobrado por duplicado y tras oír por parte del gabinete con el que trabajó la reclamación, que la empresa no tiene nada que hacer puesto que existen muchas pruebas concluyentes; he ...

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BO

Bob Owen

09/21/20

1 out of 5

Toolstation say "NEVER use Paypal

I got a refund from Toolstation processed on 9 Sep 2020 after returning screws bought in error with Paypal. On 21 Sep 2020 there is still no credit on Paypal so as I am passing Toolstation I call in to enquire. Toolstation state that it takes at least a month for Paypal to process a credit and they recommend NEVER using Paypal. I have taken their advice.

KC

Khan Choudhury

09/21/20

1 out of 5

DISGUSTING

3 days i withdrew money from my paypal account. and still NOT received it

CN

Carmen Nitu

09/21/20

1 out of 5

Absolutely ridiculous company

Absolutely ridiculous company ! You can't get through on the phone, their help centre is a robot answered service, is lack of respect, they hold onto your money for month without you being able to talk to them, sort out your problem, or have any explanation at all ! They just hold onto your money ! This is theft ! I have no other words to express what they are doing as no logical explanation to it . Pay Pal is nothing but a company they are robbing you !

N

NSmith

09/21/20

1 out of 5

See you later PayPal....

I have used PayPal for YEARS and it has been fine, UNTIL there’s actually an issue. The process to get a refund (even from a scammer company) is completely ridiculous and inconvenient. It’s been 6 months and I just now got an email that it is my responsibility to ship back an item to CHINA (on my dime). I definitely will be cancelling paypal and just using my cc for future purchases since the credit card companies are far easier to work with if something goes wrong.

CR

Christian R.

09/21/20

1 out of 5

Un altro venditore preso a pesci in faccia!

Sono più di 10 anni che uso Paypal per vendere tramite i miei siti. A metà agosto ho ricevuto la prima contestazione da una cliente. Ho risposto subito dandomi disponibile a fornire le prove per dimostrare che ciò che diceva la cliente era non veritiero.PER QUASI UN MESE nessuna risposta da PayPal. A un certo punto mi arriva la mail che stanno gestendo la pratica. Dentro questa mail ci sono diversi consigli per preparare il materiale utile a dimostrare il mio punto di vista.Peccato che, a ...

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BV

Brian V

09/21/20

1 out of 5

This fraudulent company will steal your…

This fraudulent company will steal your money and treat you like a criminal for trying to get it back.

TA

Tyra Agriesti

09/21/20

1 out of 5

They have the worse customer service

They have the worse customer service. I have always made payments on time through the website, a few months ago back in March I got a new phone and number and couldn’t remember my password so they locked me out of my account. I tried contacting their messaging service but couldn’t get ahold of anyone because they wanted me to message them through my locked account so I called the number provided 18882211161 and the automated system says we can not assist you over the phone and hangs up on ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].