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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2701-2710 out of 3820

L

laura

09/22/20

5 out of 5

I had some small problems with my…

I had some small problems with my account but if you follow their instructions will get it solved in no time. Thank you Paypal

RN

Relu Neamtu

09/22/20

1 out of 5

Very bad customer service ,bad attitude…

Very bad customer service ,bad attitude with customer and not professional work,I not recommend any more paypal and I closed my account.

AC

Adanne C

09/22/20

5 out of 5

The fastest way to send money.

What do you like best? Creating an account on Paypal is quick , it is perhaps even faster than creating a Facebook.com account. Verification only involves me connecting my bank card and my mobile number(optional) to my PAYPAL account. Funds I send to other Paypal users is instantaneous ,plus I can view and print my account statement just like I would on my regular bank account. What do you dislike? I dislike that as a person in a non-western country,I cannot send ...

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BB

billy butty

09/22/20

1 out of 5

Quite simply the worst company I

Quite simply the worst company I have ever dealt with.Never before have I had to request to talk to the machine over the operator. They withold your payments for 6 months with no explanation. The operators jist repeat and repeat "you have violated the terms of paypal" without being able or attempting to tell you what part of of the T&Cs you have breached. No reply from directors or CEO via letter or email.They must be making a lot of £ from the interest of all these payments that are ...

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JV

Jon Vatnebryn

09/22/20

1 out of 5

Ingen hjelp å få hos pp

Ville ikke valgt en stjerne, men måtte for å kunne skrive, Jeg bestilte en vare og betalte via pp. Fikk halvparten av det jeg hadde bestilt. Oppnår ikke noe med selger. Søker hjelp hos pp. Da beslutter pp at jeg må sende det jeg har fått i retur for å få full refusjon. Hvorfor i all verden har de ikke kun forholdt seg til den varen jeg ikke har fått? Den måten de har behandlet min sak på viser at selger spekulerer i dette. De sender bevisst ikke hele bestillingen da de vet hva pp avgjør i ...

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B

Belle

09/22/20

1 out of 5

There is no reason to use PayPal for transactions

I purchased an 11 piece cookware set for $30 online from a Company stated to be based out of the UK using Paypal. I received a pair of nail clippers from China that I could have purchased at my local pharmacy for $3.. when I contacted the company to state that the incorrect item had been sent, I was offered a 50%, then 25% then 75% discount to keep the clippers - an item not even listed for sale on their website - and the item I purchased was not offered. I contacted Paypal to dispute the ...

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D

Deb

09/22/20

1 out of 5

I ordered a garden kneeler for $26 and…

I ordered a garden kneeler for $26 and received a small pouch from a company who only took payments thru PayPal. Paypal's "resolution" (which took 2 1/2 months) was to get my money back I had return the item to China to this obviously fraudulent company at a cost of over $20. Ridicous. Paypal knows this company (shitou tech) is fraudulent but continues to allow them to scam customers.

S

Sarah

09/22/20

1 out of 5

Cancel your accounts ASAP

Worst customer service ever!!!Worst company, will be closing my account permanently! I was hacked and the money left my bank account, so my bank put a stop on the payments but they had already gone through. PayPal refunded me the money that was taken minus $110 coz they refused to agree it was fraudulent (it was) then when I transferred the refunded money back into the account it was taken from, they tried to say they couldn’t take the money from my account and I have to pay it all back to ...

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LO

luca Occhiuto

09/22/20

1 out of 5

Il 16 settembre ho fatto una…

Il 16 settembre ho fatto una transazione tramite maestro ad un sig. Che mi ha mandato un link di PayPal tramite sms, fatto il pagamento con esito positivo il sig. Mi avvisa dicendomi che non ha ricevuto il denaro per via della sua email errata .. il fatto è che i soldi se li sono presi PayPal.. infatti risulta essere confermato ... cerco di avvisare il centro assistenza ma mi obbliga una registrazione la faccio ma kmq non rispondono i numeri verdi causa covid mj sembra una bufala questi ...

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VM

Víctor Minguela

09/22/20

1 out of 5

Timadores

Timadores! No me llegan los artículos que he pedido, ya han pasado 3 semanas cuando ponía que sería de 7-10 días. He contactado con soporte de la tienda 5 veces y no contestan. He abierto la queja y tras escalarla (porque la tienes que escalar, si no ya te timan automáticamente) PayPal dice que estará otros 15 días mirando la resolución. Necesito mi dinero de vuelta, que timo es este?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].