spotsaas-logo
Get Listed

9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Request a Quote

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 261-270 out of 3820

J

John

01/19/21

1 out of 5

PayPal makes a lot of mistakes,just…

PayPal makes a lot of mistakes,just recently I ordered something from the pooter tooter.com and I put my full address along with the full 9 digit zip code and PayPal sent me an email showing that my item was shipped but that my address was unconfirmed because they only had the 5 digit zip code. I'd love to attach pics to show the proof but I guess that can't be done. Luckily the gentleman at the pooter tooter.com handled it on his end but no thanks to Paypal

DT

Dave Taylor

01/19/21

1 out of 5

Having used PayPal for 8 years for my…

Having used PayPal for 8 years for my business, it is entirely fair to say that PayPal is one of the very worst large corporate companies out there.It's style is dictatorial, unhelpful and robotic, the fees are high, and over the years they have started to charge for more and more extras, fees taken by PayPal are no longer refunded to you when you refund a customer, meaning when customers place orders and then cancel them, you lose money.PayPal also always decides in favour of the customers ...

Read more

KT

Karl Taylor

01/19/21

1 out of 5

Paypal aided and abetted Facebook…

Paypal aided and abetted Facebook scammers. I lost my money. Again, they were based in China

S

Stephen

01/19/21

1 out of 5

Useless service.

PayPal (And by extension EBay) is impossible to deal with. Their systems are designed to give the appearance of a process while getting rid of you as quickly as possible. Provide them information and they will close the conversation and then claim not to have the information anymore. Ask for a claim and they'll raise a case instead (There's a difference yes) then after a week they'll close that case and tell you they're finished with you, process done, go away. This happens even if it is ...

Read more

I

IC

01/19/21

1 out of 5

Cannot sign in, change of phone number.

I had to get a new mobile number and the old one has been stopped straight away due to fraudsters but not be able to use a phone being severe disabled I cannot find a way to sign into PayPal to get to my account because of PSD2 is asking to send a code or to phone but that is not possible anymore. Cannot find an email address to get in touch direct with PayPal. What do they have to hide?Contact the PayPal President & eBay CEOscott @paypal.commailto: service @paypal.com

SM

Scott M.

01/19/21

1 out of 5

Pay by any other means

They are taking advantage of the market, try your best to pay by other means, the reality is you have better protection from your normal bank card payment.Awful service, no way to speak with anyone and always sides with the seller. Madness

MX

Monique x

01/19/21

1 out of 5

The worse experience I’ve ever had with…

The worse experience I’ve ever had with a company. Somebody has been doing fraud on my account applying for and using credit for months now and changed all my details so I can’t get into the account and I’ve rang numerous times to get this sorted. I’ve had customer services teams say I’m lying because I can’t get into my account (because it’s been hacked) which they clearly couldn’t understand! and to call back up to repeat myself for a 5th time! I’m still having letters through my door 3 ...

Read more

MB

Madalena Barata

01/18/21

5 out of 5

É o meio de pagamento mais seguro e…

É o meio de pagamento mais seguro e eficaz contra burlōes da net..se os vendedores aceitam paypal de modo geral são confiáveis;se não estamos contentes com a compra reembolsam os custos de devolução até um determinado montante...

ML

Mayra Leuskche

01/18/21

2 out of 5

Wake up people!!

Wake up people!!1 bitcoin is now $36,000Have you tried investing in bitcoin? If no, it's not too late. I suggest you try www. primetrustcoin.co they offer amazing ROI and payout promptly. Cheers!

RB

Richard Brady

01/18/21

1 out of 5

It worked great the fist time I used…

It worked great the fist time I used it. When I went to use it again I could not complete the transaction. I contacted customer service which is a joke and received all sorts of ridiculous answers as to why I couldn't complete the transaction. Including it's a "High Risk" site. it isn't it's my local hobby shop. I wish it was possible to give them -5 stars.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed