PayPal Reviews in July 2026: User Ratings, Pros & Cons

Never using again

Total absolute garbage takes way to long to receive money, issued a refund of my money while in limbo for no reason, too many excuses to continue to delay money with the confirming bank account, not even my own bank does this total absolute trash garbage will never use again , I forgot how much of a pain in the butt it was dealing with them . Customer service sucks and they don’t even help they hang up

I recently had a purchase and used…

I recently had a purchase and used PayPal because I thought they protected the consumer. The company i bought the product from never sent me any information. No invoice or tracking number. Turns out they are a Chinese company. I was able to email the company and they strung me along saying it would take up to 21 days to get the package. I then filed a dispute with PayPal. Then I finally got a tracking number, it came from PayPal. The tracking number was dated 4 days before I even placed the ...

complicit in crime

Dear Sirs,I received a book which I did not order from this supplier. The book was damaged, pages ripped and missing. I complained to the supplier and was told to return the book to them, I had to pay the return cost and they would refund me the cost of the item minus the postal charges. I complained to you and you first changed the reason for my complaint and then you refused to refund me the purchase cost?During this saga I could find no way on this website to update you as to the ...

Paypal is the worst.

Why do we keep using PayPal? who knows.... his customer service is terrible, his user experience is practically the worst when it comes to fintech. simply a bad experience... and in the sake of "security procedures" (which is always the excuse for his terrible response) they will just make you suffer and lost money.

The worse experience I’ve ever had with…

The worse experience I’ve ever had with a company. Somebody has been doing fraud on my account applying for and using credit for months now and changed all my details so I can’t get into the account and I’ve rang numerous times to get this sorted. I’ve had customer services teams say I’m lying because I can’t get into my account (because it’s been hacked) which they clearly couldn’t understand! and to call back up to repeat myself for a 5th time! I’m still having letters through my door 3 ...

Pay by any other means

They are taking advantage of the market, try your best to pay by other means, the reality is you have better protection from your normal bank card payment.Awful service, no way to speak with anyone and always sides with the seller. Madness

Cannot sign in, change of phone number.

I had to get a new mobile number and the old one has been stopped straight away due to fraudsters but not be able to use a phone being severe disabled I cannot find a way to sign into PayPal to get to my account because of PSD2 is asking to send a code or to phone but that is not possible anymore. Cannot find an email address to get in touch direct with PayPal. What do they have to hide?Contact the PayPal President & eBay CEOscott @paypal.commailto: service @paypal.com

Useless service.

PayPal (And by extension EBay) is impossible to deal with. Their systems are designed to give the appearance of a process while getting rid of you as quickly as possible. Provide them information and they will close the conversation and then claim not to have the information anymore. Ask for a claim and they'll raise a case instead (There's a difference yes) then after a week they'll close that case and tell you they're finished with you, process done, go away. This happens even if it is ...

Paypal aided and abetted Facebook…

Paypal aided and abetted Facebook scammers. I lost my money. Again, they were based in China

Having used PayPal for 8 years for my…

Having used PayPal for 8 years for my business, it is entirely fair to say that PayPal is one of the very worst large corporate companies out there.It's style is dictatorial, unhelpful and robotic, the fees are high, and over the years they have started to charge for more and more extras, fees taken by PayPal are no longer refunded to you when you refund a customer, meaning when customers place orders and then cancel them, you lose money.PayPal also always decides in favour of the customers ...