PayPal Reviews in July 2025: User Ratings, Pros & Cons

I recently had a purchase and used…

I recently had a purchase and used PayPal because I thought they protected the consumer. The company i bought the product from never sent me any information. No invoice or tracking number. Turns out they are a Chinese company. I was able to email the company and they strung me along saying it would take up to 21 days to get the package. I then filed a dispute with PayPal. Then I finally got a tracking number, it came from PayPal. The tracking number was dated 4 days before I even placed the ...

complicit in crime

Dear Sirs,I received a book which I did not order from this supplier. The book was damaged, pages ripped and missing. I complained to the supplier and was told to return the book to them, I had to pay the return cost and they would refund me the cost of the item minus the postal charges. I complained to you and you first changed the reason for my complaint and then you refused to refund me the purchase cost?During this saga I could find no way on this website to update you as to the ...

Never using again

Total absolute garbage takes way to long to receive money, issued a refund of my money while in limbo for no reason, too many excuses to continue to delay money with the confirming bank account, not even my own bank does this total absolute trash garbage will never use again , I forgot how much of a pain in the butt it was dealing with them . Customer service sucks and they don’t even help they hang up

PayPal are shocking their reviews show…

PayPal are shocking their reviews show they are not fit for purpose, reported Tecobuy scam company they just ignored me and denied my dispute never use them protection does not happen.

Worst customer experience ever received

Without a doubt the worst customer experience I have ever had, worse than the people who actually tried to scam me via paypal. Truly incompetent employees who simply defer you to the next person to tell you to go to somewhere else. You are offered higher protections from your bank in most cases it seems and they were far more helpful, I will not be using my paypal again.

INFURIATING!!!!!

They are absolutely terrible and unhelpful. I don't know what happened with them, they used to be a good service and their customer service used to help me with account issues even though I am from outside of UK. I just waisted my money calling paypal UK and an incompetent lady with indian accent answered, who waisted my time asking questions about account verification and I had to sit and spell it for her, only for her to tell me ''Sorry we dont deal with people from your home country. ...

Absolutely the worst experience I’ve had with a company

I tried to get in touch with customer service because I was not able to link a bank account...the message I got was, “Maximum Thresholds for the day have reached please try after 24 hours.”Aside from the poor English, this is the first time in a couple of weeks I’ve logged into my PayPal account.So I tried calling customer service and because the wait times were so long I requested a callback. I got the call back in five minutes and the recording said, “my issue could not be handled at this ...

Very agressive with the fees 10%!!!!!

Very agressive with the fees 10%!!!!!! No banks in the whole world charge 10% for electronic transfers.

This company is disgraceful

This company is disgraceful, no support whatsoever, I had bought some wrenches /spanners from Facebook waited for quite a while when they arrived they were very clearly not as described and no where close to the value of the original items. Anyway after lots of messages filling a dispute sending the items back at more cost PayPal just didn't support me the case is clear the sender says they have refunded the money but its not gone into my account, I wonder where it is?.

Paypal is the worst.

Why do we keep using PayPal? who knows.... his customer service is terrible, his user experience is practically the worst when it comes to fintech. simply a bad experience... and in the sake of "security procedures" (which is always the excuse for his terrible response) they will just make you suffer and lost money.