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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2661-2670 out of 3820

CS

Curd Snack

09/23/20

1 out of 5

WORST CUSTOMER SERVICE EVER

WHAT IS HAPPENING. Im trying to contact the support for 2 days straight and noone helped me. At least two people honestly tried for few seconds. Others were talking nonsense like We can’t help you in your country, (Even tho i know they can) others just ended the chat or they doesn’t even respond to you. This been probably one of the most stressful experience i had in few weeks and they haven’t helped me yet. Get your sh***t ogether Paypal what are you hiring there.

R

Robert

09/23/20

1 out of 5

Paypal our an absolute joke

Paypal our an absolute joke. They hold to what is rightfully your money for far to long, take a cut out if it for doing what exactly? You can never, ever speak to a real person regarding any issues you have, and the website is totally useless in resolving any thing. I sold an item on Ebay recently, who are just as bad, and had to wait 21 days to release the money into my pal pay balance, to then have to wait ANOTHER 3 working days for it to finally clear into my account. Plus Ebay and pay ...

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JJ

Joseph Johnson

09/23/20

1 out of 5

I ordered a garden kneeling aid

I ordered a garden kneeling aid after waiting for months and trying to get my money back without any help from PayPal I Received a little canvas bag that goes on the side, PayPal said they have now closed my case for not giving them information they never ask for , when I asked them for an explanation they have just ignored me

I

Ira

09/23/20

1 out of 5

CLOSING MY PAYPAL ACCOUNT

CLOSING MY PAYPAL ACCOUNT AND MY HUSBAND’S PAYPAL ACCOUNT PayPal is letting scammers to get your money and then they deny your claim to get your money back after months of keep you waiting for their review!!!!

SK

S K

09/23/20

1 out of 5

Poor customer service

Poor customer service. Though I tried calling them in business hours. The virtual assistant said none of their representatives were online and asked to try again later

SA

Sebastiano Aliberti

09/23/20

1 out of 5

Raga è una truffa bella e buona

Raga è una truffa bella e buona. Comunque vi farò una promessa, come fece il creatore di Netflix che fece chiudere blockbuster, io vi giuro che creerò qualcosa che renderà PayPal obsoleto.Ho bisogno del vostro aiuto pero.Seguite una delle mie 3 pagine e scrivetemi: @[email protected]@lezioni.dropshipping

ДТ

Дина Талалаева

09/23/20

1 out of 5

Почему бесит Pay pal

Если вы для своей деятельности, захотите расширить возможности для своих клиентов и для себя, то будьте сильно внимательны!!!Например, я 6 лет активно использовала PayPal - Россия и в целом сложностей не возникало. А теперь столкнулась с тем, с чем оказывается сталкиваются тысячи людей.Эта система в любой момент может заблокировать ваш счет, и никакой обратной связи и поддержки вы не получите. Советы в справке не работают, ибо все ссылки не активные.И даже, если были бы активными, я понимаю ...

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MC

Massimo Candotti

09/23/20

1 out of 5

EVITATE PAYPAL ... crea solo problemi

Mi hanno bloccato il conto trattenendo i miei dati personali perchè a loro dire ho fatto troppe richieste di rimborso (TUTTE FONDATE) da Wish (MAI ATTIVATO NULLA).Ho segnalato tutto ad AGCM per violazioni di termini contrattuali, PayPal fu già sanzionata nel 2016 da PayPal.Una società del Lussemburgo che la fa da padrona in Italia ... è ora di dire basta, è ora che l'Italia metta dei bei paletti.Usate la carta di credito, costa meno ed ora con NEXI nn c'è neanche più 1,75 € al mese per ...

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NS

Neil Scheltema

09/23/20

1 out of 5

No refund for fake Chinese Salomon trail shoes......

I bought a pair of Salomon Trail running shoes from a legitimate looking site and used PayPal but received fakes. I have tried calling PayPal several times without success, I have tried to resolve the matter online without success too. It seems their system is set up to make it impossible to contact them. I always believed their ' buyer protection' until I needed it. It doesn't exist. I'm very disappointed and it's sad to see such a great system have such shocking service. I have now closed ...

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D

Deline

09/23/20

1 out of 5

Talking to their customer support is…

Talking to their customer support is like talking to a brick, nothing comes out of it no matter how hard you try to describe the issue they always return the same answer like they are too lazy to deal with your issue and they just throw you some stupid answer back at you.It's a shame that so many people still use this website.The constant fear of selling online items using their website, fear that someday some terrible person will approach you with bad intentions and do chargeback costing ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].