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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2651-2660 out of 3820

DC

Dalan Christensen

09/24/20

1 out of 5

PayPal is run by thieves

I bought some remote exhaust cutouts that were very crappy quality, so I sent them back but then paypal refunded my money into an account I had closed years ago,I dont know how they even get that account number! Or how they would've even got that account mixed up with my new one because its common sense that you refund the money to the account that the purchase was on. How did they even get my old account number?!

RA

R Aco

09/24/20

1 out of 5

PayPal Very unreliable

PayPal Very unreliable! Their 3rd parties will send U a tracking #... same they send to a hundred other clients like me! You will not get your product, then open a case... eventually PayPal will tell U that it is your lost! No more eBay for me! Neither PayPal, Will continue 💯 with Amazon 👍🏻

N

Numb

09/23/20

1 out of 5

Fraudulent company.

Fraudulent company.

OC

OkPelis Com

09/23/20

1 out of 5

I am tired of their security checks

I am tired of their security checks, when i opened paypal 7 years ago ,and i didnt had money inside, was no need, now i deal with them for 2 weeks, to get unblocked my 500 pounds, money that i worked hard for it. I have to pray for my money. I am begging them send me a letter to proove my adress.

C

Consumer

09/23/20

1 out of 5

Extremely Poor Customer Service both online and by phone

PayPal service is abominable, not only abominable but despicable. I sent some money since July 19, 2020 and the recipient did not receive it as PayPal held on to my money, requesting more information. I provided what was requested several times and the money is still not released for over 2 months now.Tried reaching out a number of times by phone and cannot get anyone to talk to. Tried online and was told PayPal does investigate from time to time and I should be patience. How much more ...

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DS

Douglas Silva

09/23/20

1 out of 5

Got a camera on Gopro from ModusLink BV…

Got a camera on Gopro from ModusLink BV (GoPro),it was a fake website also paid it on paypal, i never got the camera on my door. i have contact someone on Paypal called Morramed something... saying i will have the money back in 5 days work. then after 15 days tried hard to contact Paypal again, when i finally got someone to speak he said nothing they can do and i have to sort it my self??

I

Ivani Iversen

09/23/20

2 out of 5

Bank account to my Paypal. Not possible

Got a transfer from Airbnb, on 13/9. Lost 14 Euros in currency to Norwegian kroner. (Dont know if it is paypal's fees, or I lose currency on Airbnb)Have tried every day linking bank account to my Paypal. Not possible. Get an answer from customer service 24 hours later about all sorts of nonsense that does not solve the problem. Now on 23/9, I am informed that they have time to call me manually on 29/9.I can not understand why they do not want to solve this quickly. I would easily use them ...

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MS

Manda Symons Cash

09/23/20

2 out of 5

Paypal cash a check is a royal PIA

Paypal cash a check is a royal PIA! #1I have a small business i am trying to run & being a single mother and working and running my business, i do not have the time it takes to cash each check, it literally takes me about 10minutes per check to cash. So when i have several checks to cash at a time, it takes so much of my time. #2 on several occasions when i have attempted to instantly cash a check, i have writen void on the check as you asked, only for it to be denied, leaving the check ...

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M

moko

09/23/20

2 out of 5

HELPLINE DIAL+ 1-855_five-EIGHT-4_0six-0SIX

#3 for some reason i am unable to use my new galaxy phone to cash my checks, because i keep getting a error code a103, which i have yet to figure out the meaning, i must use my old cracked phone that i can barely see the screen and must be within my home wifi to cash each check.Conclusion, although paypal is a great concept of convenience, I have had so many issues & glitches with using it on many different aspects of their services, which has on occasion caused me issues

SJ

Stephen Joyce

09/23/20

1 out of 5

Protecting the scammers.

PayPal will give you the runaround for months a keep moving the goalposts until the scammers have won. You have no buyers protection, only scammers protection.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].