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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2641-2650 out of 3820

BF

Brian Fruitman

09/25/20

1 out of 5

I would like to know WHY PayPal…

I would like to know WHY PayPal continues to allow a company named ASER.CO to still let them use there service with all the stealing and lies from this company?I have asked to cancel the sale over 2 months ago due to the fact I did not receive anything to date.I feel PayPal should be held responsible for allowing this to go on. The reviews on ASER.CO speak for its self. If I do not get a full refund I will let everyone on social media know how PayPal does not care who or what the deal with ...

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SZ

Sergiu Zimbilschi

09/25/20

1 out of 5

Worked with Paypal for more than 10 years.

Worked with Paypal for more than 10 years. Suddenly, they started to hold my funds without any particular reason for more than 21 days at a time. Both me and the sender called Paypal and tried to understand what happened. No answer is given. Paypal reserves the right to simply withhold your money indefinitely. After the passing of more than 21 days, the reply of their Customer Support was: "We're sorry, your case got lost in the system."

A

Alberto

09/25/20

1 out of 5

NON TUTELATO ASSOLUTAMENTE DA PAYPAL

Non tutelano assolutamente gli acquirenti e non si interfacciano con EBAY, promettono al protezione dell'acquisto, ma non è cosi, ho acquistato da un truffatore tedesco una radio per ben 55 euro, è arrivata senza nessun danno visibile, ma di fatto non si accendeva neanche, ho dovuto buttarla via, ma nessun rimborso da parte di Paypal, male molto male e si prendono anche le commissioni, vergogna!!!!

S

Samuel

09/25/20

1 out of 5

Threatening PayPal staff

Can you believe if you sell a bike on eBay and due to COVID no couriers are available the customer pays through PayPal and arranged pick up in person then months go by and the customer does a charge back saying they never authorised the transaction and because I have no delivery proof PayPal gives the customer his £560 back and let’s them keep the bike then PayPal charge me another £26 for a failed resolution case and when I eventually get a human on the phone some Irish woman says if I ...

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AH

Andrea Hultman

09/25/20

1 out of 5

AWFUL CUSTOMER SERVICE

AWFUL CUSTOMER SERVICE. all of them are bots and none actually want to help you. receiving money and transferring is a PAIN IN THE ASS

NA

Nana Abena Pokuaa

09/25/20

1 out of 5

Unprofessional service

I will never advice anyone to use PayPal payment method for international transaction because getting your money back as byer is not quarantee. I made purchase online they sent me wrong item i open a dispute PayPal asked me to return and even sent me address to return to which i did. Sent PayPal picture of the item , tracking information. After the package transport from my local post no tracking information possible ask PayPal to check if they camf me the right address and nothing was done ...

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ER

Emilio Rosati

09/25/20

1 out of 5

Uno specchietto per le allodole

Due rimborsi mancati e un trasferimento di denaro dal conto paypal alla carta di credito collegata non effettuato. Non vi sembra troppo anche una stella.Andate via prima di essere fregati

S

Sheepnomore

09/25/20

1 out of 5

They are looking for any excuse to keep…

They are looking for any excuse to keep your money for as long as possible - they have just told me I can't get my payment until 16th October. It is the 25th September today. I am trying to phone them so that I can demand it to be sent immediately but there is apparently no phone number. They said online that I could get it sooner if I use their shipping label service. NO I WON'T YOU SEE WHAT I WILL DO YOU CREEPS

BV

Brian Valys

09/24/20

5 out of 5

Highly recommend paypal for online…

Highly recommend paypal for online transactions, this is twice now in the past year I didn't receive a purchased item and I was able to get my money back through paypal. If I had paid by bank card I would have got nothing back. Wouldn't use nothing else for online purchases.

M

Matt

09/24/20

1 out of 5

Randomly deciding to hold money that…

Randomly deciding to hold money that doesn't belong to them during the middle of a global pandemic when people are having to sell things to make ends meet! Messaging and recieving automated responses and links to their website which just repeats the same spiel over and over again! Absolute cowboys! Avoid like the plague........👎

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].