PayPal Reviews in July 2026: User Ratings, Pros & Cons

Please do not use PayPal

Please do not use PayPal . They hold refunds for “up to 30 days” and claim this is because the refund is an e cheque. The company has authorised my refund 10 days ago and confirmed the money has been sent . PayPal has now had this for 10 days. It is ridiculous that you must wait weeks for refund because of PayPal and they use excuses and blame the refunding company . Will never use PayPal again. Are they keeping refunds so they gain interest on customers money ? I do not know but something ...

Pay Pal buyer protection is a JOKE

Pay Pal buyer protection is a JOKE! They will side with the Chinese company that you can prove WITHOUT a shadow of a doubt the company is a total scam and ripping off pay pal buyers. You buy an item this is no where near as described or pictured, wait forever to get it from California and when you want to return it the scam company demands you send it back to China! At20-3 times what the refund amount would me! Proved to Pay pal the company listed address and address on the original ...

3 months to review fraudulent sale!

Got ripped off by what turned out to be a company in China obviously not providing what they are advertising. Instead of backing me up I keep getting an updates from pp that they are reviewing info from the seller. I filed my complaint 2 1/2 months ago and now they want another 2 weeks? Maybe I need to dispute the charge through my credit card company instead. This is scary because less and less shopping is being done in person and we obviously cant trust the sellers. Now we cant trust the ...

Fraudulent activities

If there was a possibility to give them the worst possible review then I would. Not only they have taken my money from account instead of solving it they refused to sort it. The call centre is somewhere in the world where the people even don't know how to talk and let alone deal with the problem. If there is a possibility I would take them to court for fraudulent activities.

Don't bother seeking help from PayPal

I went to PayPal for their buyer protection as Banggood scammed me with a faulty 3D Printer. PayPal tell me to send the printer back but at my own expense. To send it back it would cost over £100 as Banggood wanted it sent back to China despite having warehouses in the EU and PayPal would not pursue them to give alternative addresses. The printer being £460 leaves me at even more of a loss and minus a 3D printer. The chances of the printer not making it through Chinese customs is high so I ...

Worse service ever!

This is absolutely the worse service ever. I transferred money to bank and I get pending. The fact that I need my money asap and i cant talk to no one about my money is enough for me to NEVER use these services again. It advertise receive money in minutes except it's been days and I need my money. This system should be shut down after they give people their money. If you made it here to read comments then you must be a victim of paypal inactive system. After all these terrible reviews the ...

Hello we have been trying to sort out…

Hello we have been trying to sort out our acount for nearly 2 years now and have been pushed from pillar to post, all I am wanting is for my balance to be transferred into my account. I have provided all the documents and still no feedback. Service has been appauling and it wouldnt surprise me not to have a call back. After numerous calls still no response. Please call Sharon at ICMS 00 64 921-4600 if calling within NZ 921 4600-

A former member of Payapl

Had a dispute with a Chinese seller through Paypal that continued for weeks and evetually they agreed to a return and refund. The return address originally sent(at my expense) was incorrect and the seller demanded I should have waited and sent the item back to the second address. Advised Paypal and supplied all the corresspondance. Messaged Paypal 3 times about the problem supplier prior to the time they advise it wa to lapse. A week later Paypal email they have cancelled the dispute. ...

the world should boycott paypal for not caring

i would have given no score if it were possible as one star is way too high for paypal , here we go ,it all started when i got an sms from amazon ton thank me for a purchase i never made , first thing i did was check the purchase it was for £49.99 so i attempt to log in to my amazon account to change my password ... locked out can get access, then i head over to paypal and logged in and i see 4 transactions already made £500, £500, £400 and £300 , so the next step ... get in and change the ...

Paypal customer service is absolutely incompetent

Not being able to login to our Paypal account, we have tried for weeks to contact customer service. Automated call systems are not working and the account reset function is not working either.This is absolutely the worst customer service experience of the decade.