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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2541-2550 out of 3820

IO

Isabel O

09/29/20

5 out of 5

Secure Payments FTW!

What do you like best? Being able to send payments just by using an email address. What do you dislike? I've had one bad experience of being scammed, and customer service didn't help much with this situation. What problems are you solving with the product? What benefits have you realized? PayPal allows me to send money to literally anyone, which simplifies the process of money borrowing. Additionally, since I run a secondhand selling business through Depop, Paypal is ...

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KM

Ken Marefat

09/29/20

1 out of 5

With ratings of 1.2 out of 5

With ratings of 1.2 out of 5 from 13,136 viewers to date, it is no wonder how corrupt and uncaring this organization is. Just as bad as its parent company ebay. While they put crappie, mind numbing, yellow pages thick custumer service run arounds on their websites, it is impossible to get to anyone in real time in this kloaged organization. While they display such iron clad postures, both eBay and papal are protective of their sellers rather than public for obvious reasons.Their tenure ...

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KM

Kevin Marshall

09/29/20

1 out of 5

PAYPAL IS GARBAGE

Sent money to a friend and got a confirmed date the payment will go through. The date is now wayyyyyyyyy passed but paypal still say pending. Customer support is a joke with scripted answer from 2 different employee. Now when I hit support it said nobody is available, guess I'm too annoying then........

BM

Brett Macken

09/29/20

1 out of 5

Absolutely horrendous customer service

Absolutely horrendous customer service, non-existent actually. Gone are the days of actual human interaction. Instead, we are left with humans performing robotic tasks. All I wanted was a response to the question I posed, but what I got was the same script over and over again. My issue most likely will never be resolved and I am stuck In an endless vortex. I hope someday this company turns around, used to be reputable. Not much to say about it now, sad.

LB

Lee Barker

09/29/20

1 out of 5

Disgusted with PayPal. No protection at all

Purchased a workbench from a seller and paid through PayPal although I never received the item and it seems to be lost in transit the seller has proof of postage. Royal Mail Say there is no insurance on the item and they have no way to track it as the seller did not provide the tracking until long after it should of been delivered hence making it impossible to track. Although they do have evidence to state that the item weighed a mere 16 grams so obviously not a real workbench. PayPal will ...

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O

Oliver

09/29/20

1 out of 5

Paypal sackt mein Geld ein.

Paypal sackt mein Geld ein.Habe am 24.9.2020, 300 € gesendet für einen Artikel aus ebay-kleinanzeigen. Direkt 10 Minuten später, fragte ich den Empfänger ob das Geld angekommen sei. Leider nein, meinte der. Bei der Kontrolle viel mir auf, das ich mich bei der Mail-Adresse vertippt habe. Also stornierte ich sofort die Geldsendung und wiederholte den Vorgang mit der richtigen Mailadresse. Daraufhin waren die 300 Euro umgehend angekommen. Auf der Paypal Übersicht waren dann zweimal 300 Euro ...

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RD

Robert Drešaj

09/29/20

1 out of 5

ok to make it clear ..

ok to make it clear ... 22.09 paypal limited my accoutn bcs of few transaction for wich they asked for proofs , so ok i made a pictures for them and send them .So i own hosting machine on OVH for wich i must pay every month so paypal limited my account im unable to pay bill for machine and OVH told me if i dont pay in 5 days they will whipe all data on disc, so today is 5 days but still nothing i dont get answer what a hell is hapening .. So OVH is still offering bank ,card and paypal ...

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SS

Stan Sroga

09/29/20

1 out of 5

We are done with Paypal and will…

We are done with Paypal and will reverse the charges via Visa. To pay to ship a junk product back to China is wrong. The Paypal resolution website is clumsy, unintuitive, leaves no way to communicate back to a human and takes months. A very frustrating experience to be avoided.

SC

Shawn Cox

09/29/20

1 out of 5

The absolute worst experience with any…

The absolute worst experience with any company. If anyone here would like to join me and others for a class action lawsuit against paypal then contact me by message at 720-614- 6391. We are going to ask for 20 million in punitive damages. The $ we receive will be evenly split with all plaintiffs. We have to protect consumers. Thank you, Shawn Cox

OR

omar rodriguez

09/29/20

1 out of 5

I wish I can give them 0

I wish I can give them 0. I sent money to someone over a week ago and they haven't been able to receive it. They sent it back to me and paypal takes $55 dollars out of the transaction and it only shows on my account because they're not on my bank account. How long am I supposed to wait for my money? Pay pal is a fraud.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].