9.8
SpotScore

PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
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Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 2481-2490 out of 3820
CS
Colin Scott
10/02/20
Poorly followed up dispute
I requested Paypal intervene with a dispute with Bella Wholesale who sent out faulty goods and still charged for carriage both ways.After many weeks of emails giving 100% proof including pictures of faults and of return post receipts they just closed the case.The postage cost me >£35
A
AH
10/02/20
Holding funds for no reason
Ok, getting paid from PayPal when selling stuff from eBay is so much problems lately. Even when provide proof that the buyer has left feedbacks they still hold the money for up to 21 days. But they always make sure they take their fees but hold onto your money, The is total nonsense and I’m sure there’s much easier way of doing things. I totally understand that sometimes there’s issues but once the buyer left a feedback that their happy with the purchase PayPal should always release the ...
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TK
T K
10/02/20
From my experience - no purchase protection
Everything seems wonderful and safe till you are scammed for the first time and the item you bought is not delivered? This is my experience. PayPal allowed me to start a dispute & claim but it's clear they did not review the evidence I presented. There was also no contact from them even though I offered additional evidence and information if necessary. After a month they concluded that they deny my claim because the item that had not been delivered to me 'was delivered to me' (contrary to ...
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DC
Dollene Crimmins
10/02/20
Never use paypal
Never use paypal. I ordered a doll and used paypal as a guest. I have not received the item and you can't talk to a person. I called and it says they can't help me on the phone when they dont know why I'm calling. Going thru my bank to get refund.
T
Tracy
10/02/20
I opened a case July stating I had not…
I opened a case July stating I had not received item while I was away July the item was delievered and left outside in the bad storm we had when I got no from my hoilday u can imagine the state of it pay pal updated the dispute as item not described and asked seller to refund on return I was happy 2 do this but they provided a Chinese address which was unable to copy they then had till Sept to send English address otherwise I was told PayPal would close in my favour twice since pay pal ...
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KL
Keith Lu
10/02/20
Paypal is trying to rob money from me
I made a currency exchange with someone last year. After months Paypal saying the person started a dispute and then Paypal is trying to charge the money from my account. I trusted Paypal as a bank, image you got paid and then someone else can still take your money from your bank, this doesn't make any sense. I have already sent the Paypal my bank statement which showing I paid that person same amount of money in other currency, but Paypal doesn't care at all, they tried to take zero ...
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MJ
Mark Jenks
10/02/20
Problem Pay-Pal
I have a Pay-Pal account for over 5 years. I buy from E-Bay and others with no problem. I had a customer send me $3,800.00 for work to be done. I had to set up a business account which I did. The funds HAVE NEVER BEEN DEPOSITED IN MY ACCOUNT, YET DEDUCTED FROM MY CUSTOMERS BANK ACCOUNT WITH PROVE OF TRANSACTION. I have tried to speak with anyone @ Pay-Pal. No response for over 7 days. I email and I am in line as the request come in!!! This company is a JOKE!!!! so much better to use your ...
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MN
Martin Neale
10/02/20
PayPal are a terrible company
PayPal are a terrible company , I sold an iPhone on eBay in august the buyer paid for it and I sent it first class signed for , it was delivered and signed for at the buyers address , two weeks later the buyer opened a dispute with PayPal saying it was a unauthorised transaction , PayPal said they looked in to it and took money back out of my account plus £14 charge back fee . I have proof it was delivered and a email via eBay from buyer confirming they have it . I have tried to complain to ...
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GS
Green SkuLL
10/02/20
Your money isn't safe with them
Your money isn't safe with them, save your time and your nerves and look for an alternative, use them at your own risk.
KB
Karen BA
10/02/20
Paypal's service is shameful
I have been trying to confirm my account for over two months, I can't link a bank account, I can't change any of my information because it doesn't update it. All I keep getting is automated replies followed by a thank you for your understanding. It's impossible to speak with a human or to solve any issues
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