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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2471-2480 out of 3820

JK

Jaroslav Král

10/02/20

1 out of 5

terrible company

terrible company, requesting money for having open account

FG

Freddy gomez

10/02/20

1 out of 5

What a disappointment with PayPal

What a disappointment with PayPal. I recently was asking if they no longer support seven eleven? Main reason was that I always been adding money at this store. It use to be a seven eleven code generator as other stores. Mainly use my cash card because is faster . A week ago after update the app . I went seven eleven to add cash as usual and my cash card won’t work. Tried on 2 seven eleven and finally the #3 store but still wouldn’t work. I open the app and the code generator is gone. So I ...

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SB

Scott Brillon

10/02/20

1 out of 5

Up Yours, PayPal!

I give this review not because I believe that the service is terrible. But because PAYPal basically screwed me over. Let me explain. I used PayPal to pay for device online. When I received it, it looked nothing like what was advertised. I contacted the company and asked them for a refund. They said they couldn't give me a full refund unless I sent their product back to China, the cost of which would have been astronomical. I turned the matter over to PayPal who did an "investigation". After ...

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SS

Steve Sales

10/02/20

1 out of 5

Unhappy with Paypal

Unhappy with Paypal, I decided to close my account which included Paypal credit. On 25th September I paid the balance as a one off payment from my bank account registered with Paypal. Although the money was taken from my account on 26th September it still shows, (2nd October) as pending. After eventually getting through to them on the phone, they said that as it was an e-cheque payment it wouldn't clear until 9th October, so still waiting. It didn't say when I was making the payment that it ...

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LP

Lyubomira Petrova

10/02/20

1 out of 5

Horrible

Horrible, Non existing customer service!!I guess the many other comments are more than sufficient, so i won't go into details, but they should not call their customer service department such, as they cannot serve you or help you with anything! Shame on you people - with so much services offered in 21st century you think you are the only one?? Wake up!! Won't use them anymore, as they are not usable!!!

M

maria

10/02/20

1 out of 5

Abzocke

Bin enttäuscht über pay pal.Bestellte Schuhe über Maxida waren schlechter Qualität aus China.Wurden mit hohen Versandkosten zurückgeschickt.Habe von Paypal keinen Cent zuückbekommen .Käuferschutz wurde einfack geschlossen.Das grenzt an Betrug Bin von Pay pal sehr enttäscht.Nie wieder

S

Shawn

10/02/20

1 out of 5

The worst experience of any payment…

The worst experience of any payment processors available

SC

Samantha Cantrell

10/02/20

1 out of 5

I have had PayPal since 2012 and have…

I have had PayPal since 2012 and have used it as my main source of payment on most everything. I had never had a problem until March of this year. I used PayPal to pay for some furniture and never received the item. I filed a dispute to where they tell me I didn’t use PayPal and was just out 200$. I let that go and now I’m in the same situation. I ordered a dresser and got scanned so I filed a claim on that I have went back and forth with them for a month now and was told they was not gonna ...

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E

Enric

10/02/20

1 out of 5

PayPal apoya vendedores fraudulentos

Compre un articulo digital, cuando lo recibí era diferente a lo que el vendedor decía en el anuncio, que ponia que eran medidas reales, luego solo era una aproximación, paypal rechaza la devolución al no ser un articulo muy diferente, pero para mi si lo es, no me sirve de nada sin las medidas reales, tal como se vendia el articulo.Rechazan la reclamación a pesar de entregar pruebas de que lo que he comprado no e slo que vendían y por motivos que no son reales, dicen que es una rticulo ...

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TF

Turd Ferguson

10/02/20

1 out of 5

PayPay Buyer Protection - think again before you use PayPal.ugust 2020

Back in August 2020 - I fell for a Facebook posted scam purchase and since I thought that I would be protected - used PayPal to make the payment. All seemed well as I received an email confirmation shortly after the purchase and later a tracking number. Although alarmed by the Chinese tracking number - I figured that I would let it ride through and see what happened. After the usual 2 plus months of checking the status of the shipment from China - I finally was surprised to see that the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].