9.8
SpotScore
PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
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Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 2461-2470 out of 3820
JM
jordan m
10/03/20
Losing confidence with PayPal
I use to have good experiences with PayPal but I feel they are not on buyers sides anymore. I purchased an antibody test online which didn’t arrive after 6 days. I tried emailing and calling Cerascreen.co.uk but nothing. I turned to paypal which they denied me by saying item has been delivered. I have not received anything so someone is making money. So what are my options now? -£76 down. I will try to look for payment option for the future.
FF
Frank Fontaine
10/02/20
1 star is too high for paypal
1 star is too high for paypal. I am locked out of my account because of their incompetent website delaying 2 step authentication text messages. Now I can't access the account to make payments. This is just one of MANY annoyances with this terrible company. I am closing my account as soon as I can, I do not trust them with my money.
TB
Tori Beth
10/02/20
Heads up
Heads up: don’t do business with PayPal! Over a month ago I ordered a trampoline online and used PayPal to pay for it. 3 weeks later I received masks from China under the tracking number provided. The seller refused a full refund, eventually promised to refund but it never came. I opened a dispute with PayPal who, after a month of waiting, refused to refund me because the tracking number showed delivered. I sent them photos of the item I received because it’s an obvious scam and they have ...
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M
MrsArcanum
10/02/20
The least user friendly dispute…
The least user friendly dispute resolution system ever. If you choose to use their messaging system you have to keep reminding it not to log you out. If you do manage to get an advisor, they do not do as requested and link guest payments to your account. On top of this, they do not refer back to previous messages where you gave them the information. Easy to use complaints systems, are a sign of a company that manage complaints well. PayPals systems are the opposite.
T
tristanferguson776
10/02/20
One Of the most bad experience I have…
One Of the most bad experience I have ever been in. PayPal are slow with replying to email, not connecting calls and when I did contact them and someone message me it wasn't even helpful. I couldn't bring my balance out of negative as the system is busted. and the only way to put my balance to even was to send donations to myself losing £1.81 doing so. I would only use PayPal for receiving money and not paying to items. I don't understand it, speaking with my bank and they've agreed with me ...
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C
Chrys
10/02/20
Absolutely horrible customer support
Absolutely horrible customer support. I ordered an INTERIOR WINDSHIELD UMBRELLA. I made the payment through PayPal. i received an EXTERIOR WINDSHIELD COVER. WTH! The seller was not helpful in rectifying their mistake. So I had opened a dispute in PayPal for it. Obviously the return of a product that was not what was purchased should be the sellers responsibility to pay return shipping. PayPal sided that as soon as I pay to return the unwanted product that I’ll get my full credit. WTH!!! I ...
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JZ
Joy Zucker
10/02/20
I have had 3 fraud incidents with…
I have had 3 fraud incidents with paypal transactions. It took me over 2 months to get each dispute resolved and the money refunded to my account.Today, I learned it will take 5-7 business days to receive a refund from a vendor. Where is my money for those days? Venmo issues an instant refund! I will never use Paypal again. VENMO ONLY!!
M
Melanie
10/02/20
This is the worst payment system I've…
This is the worst payment system I've ever dealt with!!!!!!!!!!! Do NOT get sucked into using them. This all started back in July and it's now Oct. You have no one to talk to and if you do they are NOT helpful. I have been dealing with 5 different shipments from China that could ONLY be billed thru Paypal and they are all crooks!!! First I got biilled,then credited and then rebilled again!!! They said I didn't respond AND sent the items back to the wrong address, which is NOT true. I had no ...
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ER
Elizabeth Ross Reynolds
10/02/20
Paypal dispute
I ordered a luxury camping chair, however when I received it, it was a small child size stool. I logged a complaint with PayPal, dispute not received as described. I just received a response. Denying my complaint. I would love to include pictures, you could judge the joke for yourself.
LT
Luke Taylor
10/02/20
totally currupt company now!
non existing customer service or helpline, taken funds from my bank account without permission and held for far too long over a dispute started from a customer who purchased my item 3 months in the past. truely currupt and cleary holding people funds for as long as possble to make money on the interest.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].