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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2451-2460 out of 3820

SH

Sonia Hariri

10/03/20

1 out of 5

This is the worst company to deal with…

This is the worst company to deal with I have never dealt with such poor customer support. There is none.

JL

Jack Lambert

10/03/20

1 out of 5

I've been scammed and PayPal seems to…

I've been scammed and PayPal seems to look after the seller they know loads of are are being done for hundreds of pounds.

JS

Jeppe Sig Nielsen

10/03/20

1 out of 5

Jeg har brugt PayPal ifm køb og salg

Jeg har brugt PayPal ifm. med et salg af en vare til udlandet. Køber overfører penge til mig, og jeg indsætter dem på min bankkonto. Herefter fortryder køber og beder om at få pengene retur. Det er fint, og jeg overfører 1700 kroner fra min bankkonto til min PayPal konto, fuldstændig som beskrevet på PayPal hjemmeside. Mine 1700 kroner når dog aldrig frem til min PayPal konto og sidder tilsyneladende fast i PayPals svenske samarbejdspartners system (SEB Bank). Jeg overførte den 19. august, ...

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PP

Peter Parker

10/03/20

1 out of 5

Awful

Recent experience has been terrible. I've been an eBay/Paypal supplier for 13 years and have 100% positive feedback so was surprised to see 8 items totalling £850 with a hold on payment despite all being delivered and getting positive feedback.Numerous contact with the Chat service - as other posts you have to keep trying because i) most of the agents don't appear to be very bright ii) some have poor communication skills. So it took several goes to get the funds released - I sent ...

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SL

Sérgio Luis

10/03/20

1 out of 5

Returned an item from China covered by…

Returned an item from China covered by paypal protection.3 months latter and having beein lied to and having resolution date postponed multiple times, I'm still waiting for my money.Lesson learned,paypal protection doesn't exist.

C

Cj

10/03/20

1 out of 5

Another company who couldn’t care less about customers who supported them.

I must have seen thousands of warnings over the years that PayPal offer no support to sellers, I was one of those who thought “it can’t be that bad” but unfortunately it is! I’ve noticed far less people and marketplaces recommend PayPal now so I guess their treatment towards their (once upon a time) loyal customers has caught up with them. Such a shame, I will definitely be looking elsewhere now.

DC

Daniele Cerutti

10/03/20

1 out of 5

Poco trasparente

Poco trasparente, ho subito 2 triffe

O

OClancy

10/03/20

1 out of 5

PayPal's Buyer's Protection is fake

I ordered a replacement mirror for my car. When I made the purchase, PayPal suggested to pay with my PayPal account so I would have Buyer's Protection. That made sense to me, and for the first (and last) time ever I paid for the purchase with my PayPal account. The seller sent a mirror for a totally different car which, of course, did not fit and could not connect to the electronics of my car. When I tried to return the mirror, the seller requested for it to be sent to INDIA, even though he ...

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MA

Milens Antsyferovs

10/03/20

1 out of 5

Compré un producto y resulta que vino…

Compré un producto y resulta que vino de China, compré una mesita y me llegó una cajita de plástico 20×20 ,comunique a PayPal mande la foto y me dicen q tengo que devolver a vendedor primero y luego reembolsan el dinero,fui a mandar y me pidieron pagar 43 euros por el envío , lo comenté a PayPal y me dijeron que me pagaran el envío hasta 30 ev ,pero ni siquiera me aseguraron que van ser 30 ev que es hasta 30 ,ahí quedo la cosa ,son otros estafadores, saben de sobra pero miran para otro ...

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PJ

Peter J

10/03/20

4.5 out of 5

Amazing for receiving payments on multiple currencies!

What do you like best? PayPal is the best stage for getting and sending installments that I've worked with. I like that the interface of the stage is exceptionally straightforward, you can look through the menu on the landing page and discover every one of your choices. What do you dislike? On the other hand, the security you have when you have your cash and it is that on the off chance that you choose to make any sort of procurement and you utilize the stage as a methods for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].