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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2441-2450 out of 3820

AC

Arturo Caraballo

10/03/20

1 out of 5

PayPal is the worst

PayPal is the worst. I have been scammed twice and PayPal did nothing to protect me either time. When I called in to report it they were very reassuring and then 2 days later closed the case and ruled in seller’s favor even after I provided very compelling documentation. I will no longer use them and urge you not to either!

MP

Marcel Pete

10/03/20

1 out of 5

Paypal is by far the worst money…

Paypal is by far the worst money service on the internet. First off I can't use the card on the most used shopping site Amazon so I say ok so ill put my money back on my debit card it runs into a error everything and the I try to call customer service and I answer all the fuxking robots freaking question and it says "this convo will be recorded corded" bull spit it rings and who picks up!?!?!?!?!?!? The FREAKING COMPUTER BOT, just to tell me go to the site help desk.... so I do it and send ...

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JR

John Review

10/03/20

1 out of 5

Finger weg!!!

Finger weg!!!! Benutzt niemals paypal!Falls ihr bei ebay verkauft - nur Überweisung!Im Betrugsfall sieht ihr eures Geld nie wieder."Leider fällt diese Transaktion nicht unter den PayPal-Verkäuferschutz." - kannst mich mal paypal!

X

XAVIER

10/03/20

1 out of 5

ONLINE SCAM IN THE CHINESE WAY WITH PayPal's CONNIVENCE

My wife took a fancy to a pair of clothes and the following happened.1.- The similarity between the photo in the catalog and what was received was infamous, gross, ridiculous.2.- Once the claims are made, the Chinese "boredom" begins, first they offer you a partial refund, in this case, 40%, upon my refusal, they warn you that the return costs are high and the package will take to arrive in China.3.- My answer has been that I don't give a damn about yivette's problems, I want my money NOW! ...

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C

Cris

10/03/20

1 out of 5

PayPal

Buongiorno, servizio costosissimo, lentissimo e ingiustificato, ogni cosa tu faccia viene utilizzata per tenere a disposizione il tuo denaro senza motivo e senza ragione... malgrado io sia un utilizzatore dei servizi commerciali offerti da internet piuttosto che fare una vendita o acquisto con PayPal preferisco perdere l’affare. SERVIZIO DISDICEVOLE.

JL

J Lin

10/03/20

1 out of 5

Worst company ever.

Woeful. Never received item and customer service is awful. My claim has been open for months and months. I just want a refund of an item I never received and nothing. I have honest never had worse service of any company. As soon as I get my money, am closing my account. Run for your life!!!!

TW

Thomas W. McMurry

10/03/20

1 out of 5

Is paypal the spawn of satan

Is paypal the spawn of satan. I believe that it was conceived by Satan himself (not the CIA like Facebook), and by arrogant engineers with super high FICA scores and no regard for the needs of the small businessman. You can not contact them anymore and they are disconcerned by the fact that they are going to hold onto your money for up to 21-days if you have a new account, have money transferred to you, and refuse to connect there empire to your banking account. Why use paypal? It would ...

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AN

Andreas Nilsson

10/03/20

1 out of 5

Don’t use PayPal

I will never ever buy something online and pay with PayPal. If someone fool’s you and send crap instead of the item that you think you bought. They will not provide you with buyers protection. They advertise that they have something called like that. But PayPal is Asian criminals best business partner.... Lesson learned, account shut down at PayPal.

MM

Magno Magus

10/03/20

1 out of 5

I've been scammed and PayPal DOESN'T CARE

I've been scammed and PayPal seems to look after the seller, I gave them tons of profs that I was scammed by Geniemania, their answer, send it back and you will recover you money, so basically their treating an scam as a regular purchase, so unfair and ZERO CUSTOMER PROTECTION BY PAYPAL.I'll find another way to do my online payments and say bye, bye to paypa FOREVER.

GT

Gary Trainor

10/03/20

1 out of 5

The company is totally too expensive…

The company is totally too expensive and does not standby the consumer. If you never get your purchase that is just too bad but they don’t issue you credit. The process takes 4 to 5 months after you file your complaint with little feed back from their customer service. Wire payments and processing funds is costly. Stay away from these guys at all costs. If I have to use PayPal I don’t get the product and do without rather than deal with their customer service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].