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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2281-2290 out of 3820

A

Adrian

10/10/20

1 out of 5

Thieves that take their customers for fools

They keep trying to force currency conversions on the clients (at absurd rates). If you have cards saved under your account (at least for EU customers), they associate these cards with random currencies, so whenever you want to pay or withdraw money to card, they make a conversion and you lose around 5% of your money. You need to contact them and tell them to associate each card with the correct currency; on first 2-3 tries they will not reply to your requests, if by any chance you get the ...

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E_

Enki _

10/10/20

1 out of 5

Assistenza clienti inesistente

OGNI VOLTA CHE CERCO DI COLLEGARE IL MIO IBAN MI APPARE QUESTA FINESTRA : "Spiacenti, non è possibile collegare il conto bancario perché risulta disattivato. Prova con un altro conto."Ho rifatto addirittura un nuovo conto corrente per sicurezza, ma il problema non si e' risolto.Ho bisogno di assistenza, ma nessuno risponde alle email e ai messaggi.

TN

Toby Nicol

10/10/20

1 out of 5

YOU MUST NEVER USE THIS COMPANY

YOU MUST NEVER USE THIS COMPANY. I had been a PayPal customer for many years when one day they cancelled both my personal and business accounts on the same day. These accounts were not linked in any way - sharing no common information. All attempts to contact PayPal have proved utterly fruitless. The lack of information, phone numbers, email addresses for complaints of this nature is staggering from a company of PayPal's scale.I have made formal complaint to the financial Ombudsman and hope ...

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AT

Ali Tiaeb

10/10/20

1 out of 5

They are holding my money more than two…

They are holding my money more than two weeks even the seller refund my money.I am not going to use them anymore

G

gsmunlock

10/10/20

1 out of 5

Do not use

Save time and money. Do not use it

GE

Geoffrey Evans

10/10/20

1 out of 5

got scammed by a scammer who stole 254…

got scammed by a scammer who stole 254 .44 dollars via paypal without my authorisation. Raised my case with Paypal over internet link as no customer service agent answering phones just automated run around . Pay pal sided with scammer saying there was no unauthorised activity . Case now with authorities under section75 consumer protection

DC

Dreamy Cat

10/10/20

1 out of 5

Haben wohl keine Mitarbeiter

Ich habe PayPal lange als selbstständige Künstlerin benutzt und dann einfach wurde mir mein Konto gesperrt. Ich habe keine Ahnung wieso und auf jegliche Anfragen habe ich einfach keine Antwort bekommen und wurde ignoriert.Also wenn ihr nach Kundenservice sucht seit ihr hier total falsch. Das kann auch heißen dass sie euch euer Geld einfach wegnehmen und sich weigern sich mit euch in Kontakt zu setzen. Zum Glück habe ich kurz davor mein Geld abgebucht ansonsten hätte ich über 200 Euro ...

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R

Riccardo

10/10/20

5 out of 5

Consiglio il servizio

Consiglio il servizio! Mai avuto problemi con Paypal, anche in caso di problemi con il venditore! Una certezza!

MJ

Markus Jaipaul

10/10/20

1 out of 5

Do not use PayPal

Back in May purchased a massage gun from Toddshop1. In August, I received a ladies ring. Several attempts were made trying to contact Toddshop1. No luck. Contacted PayPal and they declined my refund request. I got scammed buy both parties. Fellow shoppers, DO NOT use PayPal.

R

rudolph3

10/10/20

5 out of 5

Garanzia sugli acquisti on-line.

Garanzia sugli acquisti on-line, ho sempre usato Paypal e nei momenti di necessità ho sempre avuto assistenza adeguata. Non mi posso lamentare.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].