PayPal Reviews in July 2026: User Ratings, Pros & Cons

Absolutely shocking

Absolutely shocking, had issues with my account years ago and struggled to contact customer service then so worked around using PayPal ever since. Trying to set up a business and obviously require PayPal, took me about 2 month to speak to a relatively helpful advisor who assured me someone would call me back to help me get in my account, obviously this never happened and I've once again struggled to contact PayPal ever since. Honestly don't have a clue how they have made it this far as a ...

PAYPAL BALANCE VIEW IS MESSED UP

I have been using PayPal for a long time. The balance view is very confusing! When reviewing the transactions, the running balances appear to be incorrect. But when I add all of the net additions and subtractions, the overall balance is correct. Also, the invoice detail is confusing and unclear for ebay transactions. I have to manually add all the additions and subtractions and compare against the balance to ensure everything is correct. PayPal, please simplify! Thank you!

Pay Pal - The Scammers (China's) best friend

We bought a "Dancing , Singing Baby Shark" on Facebook that cost about $30 / £20 or so. We received a cheap cloth shark that probably cost a few pence and wagged its tail a bit - and didn't sing. The company didn't answer e mails so we opened a Pay Pal dispute. The company eventually admitted the product wasn't what was described, blamed their factory , apologised , offered a partial refund- and asked for our forgiveness! We in hindsight , stupidly) declined and insisted on a full refund. ...

Paypal is HORRIBLE!!

Paypal is HORRIBLE!!! Do not use them! They are no help! HORRIBLE AND HORRIBLE SERVICE CANNOT SPEAK TO REPS!!! WILL NEVER USE THEM AGAIN!!

Worst Commercial Experience Ever

This company is the worst commercial experience I've had. I'm not alone, apparently. The Internet swarms with a staggering volume of complaints against PayPal. It's truly disturbing that a company this incompetent has managed to survive and maintain its present Board and Management. My problems with them began when my phone and its number became inoperative due to a carrier switch. I couldn't receive security codes to my phone any longer in order to access my PayPal account online. I ...

Mal wieder negative Erfahrung mit Paypal gemacht!

Käuferschutz hin oder her.Wenn ich als Verkäufer etwas verkaufe und Käufer zahlt- hier 1500 Euro, möchte ich gefälligst sofort über den Betrag verfügen können.Kann ich aber nicht, weil trotz vollkommen positiver Zahlungs, - und Verkaufsbilanz in vielen vergangenen Jahren, das Geld von PayPal bis auf weiteres einbehalten wird!Nach standardisierter Mitteilung entspricht der Betrag nicht den üblichen Beträgen, die ich für Verkäufe erhalte.Nun kommt wieder das übliche Bla, Bla. Man könnte ...

Terrible customer service have been…

Terrible customer service have been trying to get through via different platforms email phone no chance

Poor buyer protection

Paypal refused my claim for a extremely poor quality item brought from China, that caused me injury based on the fact that the product marginally matches the as described description provided by the seller. What kind of buyer protection is this? Completely disregarded the quality aspect, which was so bad the product was unusable. The Consumer Rights Act stipulates that goods be as described, fit for purpose and will last a reasonable amount of time. Paypal disregarded the latter two and ...

a half A$$ company doing a half A$$ job

how is a company this big closed on the weekends? why can't I ever get anyone on the phone? I needed my name changed on my Paypal account after I got married. this involved me sending in documents. like ok awesome. I've submitted my documents 5 times now and I still can't get my money from my account. its been over a month now still isn't fixed. like how hard is it they already changed my name on my account yet I can't use my new id to get my funds yet? this doesn't make any sense like how ...

i consider paypal as a big scam

i consider paypal as a big scam