PayPal Reviews in July 2026: User Ratings, Pros & Cons

When my finance owns all 3 account s…

When my finance owns all 3 account s but they will not release funds from one to the other or reset the pass word until it has had to many attempts which wouldnt have happened if we wasent getting the run around because she is the owner of all three accounts poor poor service wont even answer the. Tech support line online or on phone what a waste of space and time that any other business could be using

This app has terrible customer service

This app has terrible customer service, they limit/block your account and you can't talk to anyone about it, would not recommend

Wanted to close my account

Wanted to close my account, but it shows error and contact support. But the support sucks, no replies to the emails sent. When you post a tweet, they ask you to send a DM with details, then ignore it completely for days. Worst customer support. If there is an alternative, use that service instead of PayPal.

Poor platform without any support.

You can find bugs everywhere, both the mobile and the web app. Also, the support is completely useless most of the times. If you have any alternative to PayPal, I recommend you to use it instead.

PayPal has the worst customer service I…

PayPal has the worst customer service I have everexperience. I will never use there service again. No human customer service worst yet you have to use there message board. I spend hours attempting to get the customer service do help me. In the end they just ignore me. Don't use PayPal maybe, when we hit them in the pocketbook they will actually attempt to help. I say never use them and wait for there revenue to shrink to zero. Maybe, that will wake them up.

Used to be a decent company, but no more!!

I don;t know what has happened to this company, but it seems like ever since it got sold by Ebay, it has been horrible to deal with get even the simplest things accomplished. Their customer service reps can hardly be understood, and aren't worth even the small dollars they're being paid. Avoid this company at ALL costs!!

Absolute disgrace. Total disregard for uk consumer regulations imho

Absolute disgrace. I preordered a cd from push entertainment limited last week. Under consumer contracts regulations (UK) i have decided to cancel the transaction for a full refund.I have sent the company several messages, all which have been ignored, so i contacted paypal, who’s only answer is “there is nothing we can do”.Total waste of time. Imho both companies are in breach of UK law and i shall be reporting them to the relevant UK authorities.

Must read - do not use PayPal

Absolutely awful. Non existent customer support service and no help for when they decide to f*** you over and lock you out of your account. no doubt they'll claim the money in my account. DO NOT USE PAYPAL

Buyer protection is a complete sham

Buyer protection is a complete sham. How they get away with false advertising like that is beyond me. Placed an order, 2 items were not sent. Called the seller repeatedly and got nowhere. Engaged with dispute, seller only posted tracking number, nothing else, which proved NOTHING as they had obviously sent a package but several things were missing. Found in favour of the seller. Complete SHAM.

Don't bother! Find something better!

PayPal started out as a good reputable company, however as they have become more popular complacency has set in.They are no longer interested in customers problems with transactions, as long as they get their fees!Would NEVER recommend these clowns to ANYONE!