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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2261-2270 out of 3820

LF

L Fossi

10/12/20

1 out of 5

Be aware of this site

Be aware of this site, they work with scammers 👎🏼

MO

Michael Oakley

10/12/20

1 out of 5

paypal allowing scamshave used paypal for some time but…

I have used paypal for some time but not anymore. I have been scammed by a trader but paypal rejected my claim because trader told paypal that the item had been delivered so losing me a lot of money

SF

Susan F

10/12/20

4 out of 5

Best web based banking for cash!

What do you like best? I like that it offers all the individual advantages in addition to all the more, for example, charge and Mastercard, sending solicitations, trader administrations, and there is a fixed expense for miniature installments. What do you dislike? I don't care for how few out of every odd site permits installments through PayPal. This isn't PayPal's deficiency, however, it would be pleasant in the event that we lived in a more PayPal comprehensive world. ...

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J

JS

10/11/20

1 out of 5

It seems nearly impossible to speak…

It seems nearly impossible to speak with an actual person. And they are responsible with handling money?! I filed a dispute because I contacted a subscription service about canceling my payment. Despite this they proceeded to charge my account for the next 2 months. I used the online portal to file a dispute. Without ever contacting me they closed my case saying the payment was not unauthorized. How the heck do you know that when you have not contacted me at all? What the heck?! This is ...

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DG

Dianne Gluff Slater

10/11/20

5 out of 5

PayPal is complicit in fraud

PayPal is complicit in fraud. We ordered products from the site Buffarea/Golden Sea. Never received them. After nearly three months, and numerous emails to the retailer and PayPal, nothing. Buffarea is clearly a scam. But PayPal is facilitating this scam by continuing to support payments, even after being notified it is in business with a scam company. PayPal is guilty of fraud.

AM

Ana M Rodriguez de Ledesma

10/11/20

1 out of 5

Absolutely awful!

Absolutely awful!! these people are real thieves! Never answer by phone or in the 'supposed' channel in their website and there is no contact email to get assistance. They are not allowing me to close and there is no outstanding money. They pay without my authoritization and they are forcing me to accept the new legal agreement by not letting me to close my account. they are are real trap!!! NEVER USE THEM!!!

LC

Lako Cloud

10/11/20

1 out of 5

Just Bad

Just BadSupport is trash also

LM

Luke Medlin

10/11/20

1 out of 5

This company should be shut down!

Can't quite believe they get away with what they do. The fees are ridiculous for starters, you can never speak to anyone which is infuriating and the worst of it is withholding my money for no reason other than a bot deciding my sale is not a usual sale!! I sent tracking info and the customer received the item and left positive feedback but you still insist on holding my money for 21 days! Will never use again..

IM

Igor Mladenovski

10/11/20

1 out of 5

PayPal is complicit in fraud

PayPal is complicit in fraud. Obviously scammers first and most reliable partner. Claim system rigged.Why do you need Paypal if you still get scammed out of your money. I purchased and item via Paypal. Was sent in something totally different. When i disputed the purchase the communication went back and forth. The seller offering a couple of sums to close the case. Clearly a scammer. Excepts he sen the wrong item but does not what to refund. Instead opts for me to return the item when ...

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D

Daniel

10/11/20

1 out of 5

If I could put -5 stars I would

If I could put -5 stars I would! Paypal is without doubt the worse company I have ever dealt with when it comes to communication and customer services. I don't think they have one human being who works for the company. They are only dealing with money, How they have a license I will never know! Please do not ever use them.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].