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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2251-2260 out of 3820

B

Bretto

10/13/20

1 out of 5

Instant close of case with no way to appeal

I bought a steam game code from a website, they sent me a digital game code that was already used therefor invalid and was having issues contacting the seller to try and get a refund or a replacement.So i filled a case with Paypal to try and get my money back, after a little while, they denied the case and closed it with no way to appeal - what a great process.Stay away from Paypal, they don't care about you, there's no easy way to request a GDPR data request or get in contact with a ...

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MK

Meowleen Kitty

10/13/20

1 out of 5

after I complained they locked me out of my account

So after I tried to contact PayPal to complain about their horrible customer service (no live person on phone-telling you to submit problem online when THEY locked me out of my account) NOW they email me telling me account is locked due to suspicious activity. I log in and they want ALL of my information all over again, address, telephone numbers, social security number, etc. There is NO WAY I would enter all of that information in again. I don't know if this is a scam or what. I planned on ...

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JM

Julio Martínez

10/13/20

1 out of 5

Lamentable servicio

Lamentable servicio, sin atención al cliente, se demoran medio día en contestarte y cuando lo hacen no resuelven nada.Y si tienes un problema grave olvídate, a mi me entraron en la cuenta me robaron, y pay pal solo se hizo cargo de una parte de la deuda, cuando me especificaron claramente que otra persona había accedido, pasándose la bola unos a otros.Una verguenza, lamentable

CP

Claudine Pickett

10/13/20

1 out of 5

I’d give no stars if that were an…

I’d give no stars if that were an option. They are far more loyal to scam artist ‘businesses’ than the paying customer. If you use PayPal prepare to lose your money. They will be vague in their responses but heavily penalise you if you don’t comply with their vague requests in the manner they expect though don’t communicate as such. Utterly disgusted, done out of €75 and absolutely not a single thing to show for it.

J

jumper

10/13/20

1 out of 5

In a nutshell paypal credit are more…

In a nutshell paypal credit are more criminal than the people they supposedly keep your money safe from. They also harass you for payment by snotty nosed ignoranuses over the phone even when you've paid up. Scum

KK

klachinkof klachinkof

10/13/20

1 out of 5

Very bad and scammer

Very bad and scammer

M

Make

10/13/20

3 out of 5

Hoituu

Hommat hoituu yleensä ihan hyvin. Asiakaspalveluun on turha yrittää ottaa yhteyttä, koska vastausta ei saa.

BC

Barry Cronin

10/13/20

1 out of 5

Corporate Thieves!!!!!

Looks like I don't really need to tell you what I think about Paypal as if you scroll down you'll see thousands more people with similar thoughts and feelings. A very dangerous site here if you don't read the terms and conditions carefully. They have too much control of your money and will take it from your account without notice if there is a problem with a buyer. Avoid Paypal when selling!!!!!!!!!

TB

Tristan Barnaby

10/12/20

1 out of 5

disgraceful!

disgraceful!keep sending me emails via the message centre but the message box doesn't even open!!! I have contacted them several times now, and explained the situation, I have also asked for a reply, they send me replies where they cannot be read properly, despite me asking them to email me directly, not through the message center. they have now left me no choice but to contact my bank to stop any further links with paypal. this service is a disgrace!.

A

Anita

10/12/20

1 out of 5

I am really unhappy with paypay I…

I am really unhappy with paypay I received an empty container from ZZrays. Which I have since found out many people have been scammed by, but after being offered a partial refund from the company I took it to Paypal resolutions who found in favour of the company. This is the second time this has happened to me. Won't be using them again

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].