NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Get Pricing Details

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Are you using PayPal?

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2231-2240 out of 3820

J

Joy

10/13/20

1 out of 5

If I could give this app zero stars I…

If I could give this app zero stars I would it’s absolutely ridiculous it’s been well over 6months since I sold my treadmill to someone on Facebook market place for $200 PayPal was holding my money for 21 days and then decided they needed more information that had nothing to do with getting me my money after submitting my social , my ID , my bank statements , my purchaser receipt, multiple times I’ve given up I sold something for free basically. Just be careful don’t use paypal this has ...

Read more

NM

Nancy Mathew

10/13/20

1 out of 5

PayPal has very poor customer service…

PayPal has very poor customer service and actually non existent service. PayPal has poor communication- very dissatisfied with PayPal

-

-ap-

10/13/20

1 out of 5

Lost credibility

No more phone customer support. Chat support is very limited. This company has lost a lot of its credibility. If there was another payment gateway available in the market my business is located, I would definitely jump ship at this point.

EW

Elysian World

10/13/20

1 out of 5

In the process of filing a lawsuit…

In the process of filing a lawsuit against this scammer company. My friend sent me money through goods and services by accident so PayPal took $15 fee and withheld my money for over a week. I still haven’t released my money and they have no intention of doing so. My messages and calls are being ignored. I’m worried that I won’t be able to pay the rent. I was looking forward to this money. My health has worsened since this issue and I will not back down until I get what I want. I believe ...

Read more

PS

Paolo Simoncelli

10/13/20

1 out of 5

Quando PayPal era seria

Parto dal dire che PayPal non é mai stata una sicurezza assoluta per riavere il denaro ingiustamente versato a qualche venditore malfidato .Ma diciamo che fino a quando PayPal non era in comunione con eBay...si poteva acquistare relativamente tranquilli Beh ora .. specialmente sugli acquisti effettuati su eBay ..non é assolutamente così in breve la mia esperienza acquisto all estero paccomai arrivato mai ricevuto...spedizione con FedEx. Ed é giá tutto un dire. Non mi viene comunicato alcuna ...

Read more

JG

James Griffin

10/13/20

1 out of 5

2 weeks trying to talk a live person

2 weeks trying to talk a live person. Their website sucks and you can’t get a live person and when you do they give you website to send information to. That site sends you a message saying to send Information to another web site. That web site sends you a email saying go to PayPal.com web site. Finally got email to send back the wrong order I received for full refund. The return address is in Chinese. My post office can’t read Chinese either CASE # PP-D-85313735. BEWARE of PayPal. They are ...

Read more

P

Patricia

10/13/20

1 out of 5

As bad as the fraudulent sellers

As bad as the fraudulent sellers. PayPall does not honor their purchase protection policy. If you get scammed by an on-line chinese company they believe their lies without due diligence i.e. it was delivered, but not so. There are reviews of that fraudulent company with the same buyer experience. I am sure they filed a dispute with PayPal, but PayPal does not acknowledge that Seller is a repeat offender.

S

Student

10/13/20

1 out of 5

AWFUL AWFUL AWFUL!!

AWFUL AWFUL AWFUL!!! DO NOT TRUST THIS COMPANY THEY WILL NOT HELP WITH FRAUD OR DISPUTES! YOU WILL NEVER SEE YOUR MONEY AGAIN! WAY TOO MANY OTHER SAFE WAYS TO PAY FOR YOUR MERCHANDISE

CC

Christi Cadd

10/13/20

1 out of 5

PayPal allows this company to continue to scam customers: This company is a fraud_ Wuxi Huizheng…

This company is a fraud_ Wuxi Huizheng Industry and Trade Co., Ltd.Do not purchase anything from this seller. (Wuxi Huizheng Industry and Trade Co., Ltd.)They are fraudulent. If you do receive an item it will not be the item you purchased nor the same value paid and PayPal does nothing to help. The seller refused to pay for return shipping and the cost of shipping from the US is likely more than the product so the customer is stuck. They even advertise their products as being a California ...

Read more

K

kund

10/13/20

1 out of 5

Skojare

Är ett lika skojar företag som E-bay (samma ägare?Blev lurad en gång E-bay hänvisade till säljaren, Paypaltill E-bay, så mycket var den money back garantin värd.Och om man köper något på E-bay så tar dom som ensjälvklarhet numera att man skall betala med PayPal.Går dessutom inte att överföra pengar till bankkonto.Sluthandlat på E-bay.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].