PayPal Reviews in July 2026: User Ratings, Pros & Cons

PayPal has become a nightmare - run from them!

You can no longer talk to a live person on the phone - they claim due to Covid 19. What BS - just a vailed move to save money. Their Customer support is out of India or somewhere worse. They take hours to respond with the most inane attempts at "helping" they don't read your chat messages. They have held a $500.00 payment for over a week with no justification. The settings on my account seem to change by themselves - sound familiar? Who would use PP after reading the reviews on this site? ...

Awful service

Awful service. I will avoid using it till the rest of my life

Breaking the law

I'm not sure what adding my voice to the thousands that this organisation has already stopped listening to will do - but here goes. I bought four stools directly from a webshop and paid with Paypal. They arrived and were of poor quality, cheap rubbish. One of them had paint peeling off. I called the seller and explained that there was no way products of this quality would endure in a busy family kitchen. The seller told me they would collect but retain £30 of the refund because only one ...

Assistenza inesistente

Assistenza inesistente. Ti dicono che sarai contattato a breve per il tuo reclamo contro il venditore ma chiudono la pratica a favore dello stesso senza chiedere informazioni circa la transazione. Giustamente le informazioni si chiedono solo al venditore e non all'acquirente...e giustamente, aggiungo, quest'ultimo continuerà a vendere articoli non aggiornati ed incompleti poichè paypal gli dà ragione. Sono senza parole...

PayPal Falls Short With Protecting Users Of Their Service

After placing an online order, using PayPal as my payment method, I found suspect reason to believe the website/retailer was in fact a scam. I opened a case file with PayPal and share the suspect reasons.PayPal commenced to reply to me there was nothing they could do as the "payment" was listed as pending and reliant upon the retailer's input. The retailer supplied a tracking number that was bogus and yet PayPal continued with their "standard operating" procedures. I even researched and ...

First time having to submit a dispute…

First time having to submit a dispute claim to PayPal against a company. I am so impressed by the professional support and mediation services PayPal provided that I am writing this ATTABOY at 6am!!

Paypal Not Compatible With Ebay Managed Payments

I'm not sure if my complaint is with Paypal or ebay. I made a purchase on ebay which turned out to be faulty. The seller is using ebay managed payments. I opened a dispute on Paypal. The seller acknowledged the dispute through ebay managed payments system sent to them from ebay, not Paypal. The seller did not receive any correspondence from Paypal. The seller was only aware the dispute came from Paypal because I informed them. The seller accepted the fault and send me a return label. I ...

Significantly reduction in customer service

I have been a Paypal member since 2003 and over the years, I didn't experience any problem. Unfortunately, in May this year, I use Paypal to pay for a Samsung notebook battery. First of all, it arrived two weeks later than promised. When open the package, the battery apart from not being an original Samsung battery as advertised on their website, it feels so light it feels like an empty case. So without installing them, I raise a claim to the seller and to Paypal who then instructed me to ...

Watch out they plan to charge you £12 a…

Watch out they plan to charge you £12 a year for unused accounts!

PayPal are worse than the fraudulent…

PayPal are worse than the fraudulent sellers on eBay. How they’re still operating beats me. They scam people out of money. Beware!!!