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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2171-2180 out of 3820

JM

Janicke Marshall

10/15/20

1 out of 5

They protect scammers instead of their customers

Like many others, I trusted to buy from a nice advertisement on Facebook. Well, turned out it was a Chinese scam. I contacted PayPal, and opened a case. Meanwhile, someone told me about Trustpilot, and I found a large number of identical cases with the same company. I sent the link to PayPal, in good faith they would help since they obviously know this vendor well based on all the complaints. How wrong I was! "We are here to help you" they state - what a joke that is! PayPal demanded I ...

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S

sax6471

10/15/20

1 out of 5

Ho una pratica di rimborso aperta fin…

Ho una pratica di rimborso aperta fin dal 30 giugno 2020. Si tratta di un importo di sole 18,25 sterline (spese Pitney Bowes per un acquisto nel Regno Unito) ed è connessa a un oggetto Ebay che ho restituito il 10 agosto e che il 17 settembre mi è stato finalmente rimborsato.Questo piccolo importo, che come ho detto è connesso all'oggetto rimborsato rimane "non rimborsato" e non capisco perchè.Ogni volta che vado a vedere lo stato della transazione il sito posticipa la risoluzione della ...

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SH

Sally Hyde

10/15/20

1 out of 5

RUBBISH

RUBBISHI have used Paypal for some time, and have had no issues until recently. However, I purchased some goods from Evercura (another bunch of crooks) and the goods were unsuitable. The guarantee said there would be a full refund, no questions asked, so I finally got the return address and sent them back, as asked, tracked postage. I passed on all of the information and confirmed I wanted my refund in full via PayPal, as that was how payment was made. They replied to say they did not know ...

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CH

Carl H

10/15/20

1 out of 5

I wouldn’t have given them 1 star if…

I wouldn’t have given them 1 star if I’d have had any choice. I’m fed up with waiting for ages to get paid and receive refunds. They hold onto your money as long as possible, just like the high street banks used to back in the day. They are hard to contact, all you get is automated nonsense. This is the last time I will use them. Once I get my refund I will close my account. Well done PayPal for sh**ing on your customers. Good riddance PayPal, you won’t be getting anymore business from me!

W

WL

10/15/20

1 out of 5

Paypal und sein Käuferschutz -eine Farce !

Paypal und sein Käuferschutz -eine Farce!Der Verkäufer teilte Paypal mit,dass ich die Ware erhalten hätte, deshalb zahlt Paypal mir das Geld dafür nicht zurück. Obwohl mir der Verkäufer schriftlich bestätigte, dass ich die Ware nicht erhalten habe und ich diesen Nachweis Paypal schickte...auf Nachfragen kommen von Paypal immer nur unsinnige Antworten sie hätten nun schon anders entschieden, der Antwort an sie des Verkäufers entsprechend anscheinend ohne jegliche Prüfung sorry geht nicht ...

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K

Kyl

10/15/20

1 out of 5

Very high foreign currency exchange…

Very high foreign currency exchange rates do not purchase items via abroad

J

jko

10/15/20

2 out of 5

HELPLINE contact+1-EIGHT-55-_-five-8-4-_-ZERO6-06-_-

Paid for light on BeautifulHalo that promised in 2 weeks. Needed for staging/showing, so useless after the cutoff date. Showed up over 2 months later. After the 1 month mark and no refund and hardly a reply from BeautifulHalo, I went to Paypal to request refund due to fraud. Provided all the screenshots to Paypal documenting this. They took another month to reply to say that they see that the item is now delivered. Regardless of 2 months past the due date promised, they refused to give ...

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祥凯

10/15/20

4 out of 5

Four Doable Things PayPal Can Do (feedback from satisfied PayPal Customer)

As a shopper or buyer, PayPal had so far been fair in approving refunds from buyers who could not fulfill their promises (especially with digital products and services). Even when the seller does not respond to disputes opened. For this, it is five stars to PayPal for support excellence.Now the things that PayPal can improve on (PayPal can consider these):1. Allow refunds x 150% of original price guaranteed by certain sellers who say they will refund up to 300% of the original price, if ...

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W

w,f

10/15/20

3 out of 5

HELPLINE…

HELPLINE contact+1-EIGHT-55-_-five-8-4-_-ZERO6-06-_-THIS IS A WARNING! DO NOT USE PAY PAL! PAY PAL IS HELPING FRAUDULENT COMPANIES COMMIT FRAUD AND TAKE CUSTOMERS MONEY. I ORDERED SOMETHING, AND WHEN THE ITEM DID NOT COME 30 DAYS AFTER THE TIME I WAS SUPPOSED TO RECEIVE IT, I CONTACTED PAY PAL AND THEY SENT AN INQUIRY TO THE COMPANY EXPLAINING THAT IF THEY DO NOT RECEIVE A TRACKING # WITHIN 7 DAYS THEY ARE GIVING A REFUND. SO THIS COMPANY PUT SOMETHING THAT I DID NOT ORDER AND SENT IT TO ME ...

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D

damn

10/15/20

2 out of 5

HELPLINE contact+1-EIGHT-55-_-five-8-4-_-ZERO6-06-_-

THIS IS A WARNING! DO NOT USE PAY PAL! PAY PAL IS HELPING FRAUDULENT COMPANIES COMMIT FRAUD AND TAKE CUSTOMERS MONEY. I ORDERED SOMETHING, AND WHEN THE ITEM DID NOT COME 30 DAYS AFTER THE TIME I WAS SUPPOSED TO RECEIVE IT, I CONTACTED PAY PAL AND THEY SENT AN INQUIRY TO THE COMPANY EXPLAINING THAT IF THEY DO NOT RECEIVE A TRACKING # WITHIN 7 DAYS THEY ARE GIVING A REFUND. SO THIS COMPANY PUT SOMETHING THAT I DID NOT ORDER AND SENT IT TO ME JUST SO THEY WOULD HAVE A TRACKING # ON FILE. SO I ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].