PayPal Reviews in July 2026: User Ratings, Pros & Cons

No logic no idea and can’t solve any issues

So .. I use PayPal quite a lot because it’s easy .. however if you have an issue with them then it’s a mountain to climb . Simple matter really ... they refunded me £32.99 on a Friday because of the way the system works they then debited it on Monday .. after numerous emails and calls I am hitting a brick wall , I asked my bank to look at it and they saw the issue straight away and refunded me .. now PayPal day i Have a negative balance, 2 hours trying to clear this up with the best email ...

my god this company needs closing down…

my god this company needs closing down been taking payments from my bank account twice even when I've been refunded they have taken it again is there any justice in this world

Less than 1 star really.

These people, who are using the Covid pandemic as an excuse to take an extended vacation from their jobs, seem to have a bad habit of placing you funds on hold (pending), when you try to make an online payment, and then make themselves all but impossible to contact for help.Last night, I tried to place an order for electronic goods online, and there was a small window to complete the transaction, which I missed because Pay Pal, for no reason whatsoever, decided to put my payment into ...

Over charging for inactivity

Read an update on MoneySavingExpert and find it disgusting how they are going to start charging for inactive accounts like mine

Terrible company that supports scammers.

They claim they protect buyers but simply support scammers and fraudsters. They help themselves to your money and basically steal what you've earned. I don't know how this company is allowed to operate. It's absolutely ridiculous, avoid them completely. I've long since deleted my account with them and am still having issues with them further on down the line trying to take money from me.

You couldn’t make it up !

Second day of MISTAKE on PAyPal’s part!I no longer want to join as my 1st attempt PAYPAL gave me someone else’s account number / infoAnd gave her my address. CHAOS.

They dont have customer service

They dont have customer service. ALL STAFF IS IN INDIA. If you have an issue,,, nobody can help you. AND... their staff is not trained to know their own service. They even dont know Paypal QR code which is their product. LEAVE PAYPAL...

I’ve had to close my account as they…

I’ve had to close my account as they have paid for goods sent to a strangers house!! I have told them before the goods got sent out, that I haven’t authorised for any goods going to a strangers address . I just got an email telling me goods are going to a strangers address They have stolen my money as far as I’m concerned to pay for goods that I haven’t received and are telling me to go to my credit card company to put right their mistake!!!!!!!!!!!I have learnt NEVER to use Pay Pal again ...

Worst payment option ever

Worst payment option ever. They delay refunds deliberately to get the intrest. They charge payment fee to receiver even if you refund a buyer. Paypal are scammers. Never use this company!

THIS IS A WARNING

THIS IS A WARNING! DO NOT USE PAY PAL! PAY PAL IS HELPING FRAUDULENT COMPANIES COMMIT FRAUD AND TAKE CUSTOMERS MONEY. I ORDERED SOMETHING, AND WHEN THE ITEM DID NOT COME 30 DAYS AFTER THE TIME I WAS SUPPOSED TO RECEIVE IT, I CONTACTED PAY PAL AND THEY SENT AN INQUIRY TO THE COMPANY EXPLAINING THAT IF THEY DO NOT RECEIVE A TRACKING # WITHIN 7 DAYS THEY ARE GIVING A REFUND. SO THIS COMPANY PUT SOMETHING THAT I DID NOT ORDER AND SENT IT TO ME JUST SO THEY WOULD HAVE A TRACKING # ON FILE. SO I ...