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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2121-2130 out of 3820

A

Adam

10/18/20

1 out of 5

Whatever happened to PayPal?

Whatever happened to PayPal?This used to be a trusted and respected company but now they have fallen far from grace. The resolution and disputes process is now so heavily weighted on the Consumer proving fault and negotiating that they appear to actively trying to bully the average consumer out of raising disputes/complaints. Once this case is completed I shall be shutting all my PayPal accounts.

RG

Robert Gummer

10/18/20

1 out of 5

Used Pay Pal for order from Chinese…

Used Pay Pal for order from Chinese company. Order was not received and went through the protocol for dispute. Pay Pal took sellers side based on false claim of delivery. I have deleted all Pay Pal account information and will never use again. You credit card company offers more protection.

HS

Henrik Stougaard Nielsen

10/18/20

1 out of 5

PayPal limited by account for no reason…

PayPal limited by account for no reason and their customer "service" is nonexistent.

MD

Mike Dalton

10/18/20

1 out of 5

PayPal during this pandemic has been…

PayPal during this pandemic has been horrible. They don't answer their phones and just hang up on you. Very frustrating, I've been scammed on a purchase and used my PayPal Account for protection. They won't answer my calls or my disputes... Be leary of using PayPal.

F

Fabio

10/18/20

1 out of 5

La scarsessa di PayPal

Le controversie di PayPal vengono risolte in maniera del tutto assurda. Vi racconto la mia esperienza personale: compro un oggetto proveniente dalla Cina per circa €30 mi arriva a casa una griglia in plastica in un pacco dal peso specifico di poco più di 100 grammi ( l'oggetto acquistato sarebbe dovuto pesare almeno 3 kg), e quindi apro una controversia PayPal. Il venditore mi invita a rispedire gli l'oggetto inviatomi, senza batter ciglio sulla contestazione Dame operata. Ovviamente, ...

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SR

Samuel Reyes

10/17/20

1 out of 5

never use paypal

there is at least one star too many in this rating, Paypal their slogan is "open an account with us, and risk having your money blocked for 180 days" they suck, they are arbitrary, unsupported and restrictive. Not recommended.

AA

AMY ADAMS

10/17/20

5 out of 5

Thank you

Thank you for reminding me about updating my account, I was able to withdraw my money and move to my bank account and at the moment I really needed it. It really made a difference to me.

JS

Jessica Seward

10/17/20

1 out of 5

Do not trust this company...Used the…

Do not trust this company...Used the instant money into your account and got delayed like 24 to 72 hours. That's not instant at all. Lost my job bc of this company keeping my money tied up. Also gave them a bad review on facebook and they blocked me from commenting. DIRTY COMPANY FOR SURE USE AT YOUR OWN YOUR OWN RISK.

II

Idk Idk

10/17/20

1 out of 5

Closed my case for no reason

They literally closed my case after I sent them a tracking number and they gave me a email saying the tracking number was all good then cancel my case because I did not give them a tracking number overall paypal is trash

MH

Malachi Hudson

10/17/20

1 out of 5

If you buy anything from any seller and…

If you buy anything from any seller and it is broken for or destroyed or does not fit pay pal would not do anything for you to get a refund return or even help you in any way except for $30 shipping even though the product could be triple the price to ship it back and they will say no on a refined no matter what the cases that is the worst customer service I've ever seen out of any company ever.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].