NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Get Pricing Details

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2101-2110 out of 3820

JB

Jairo Berbeo

10/19/20

1 out of 5

TERRIBLE Customer service

TERRIBLE Customer serviceIf you have a problem they make you waste tons of hours, days and even months. No one answer the phone. Really, why would you give telephone numbers if you are not willing to answer?They keep you waiting and listening to their audio machine even for hours just to tell you no one can answer your request at the end. They suggest you rather to send them a text message or email whom no one replies.What a horrible service and support. Worst I have experienced in my whole ...

Read more

MS

Manuel Santiago

10/19/20

1 out of 5

Imposible ponerse en contacto con…

Imposible ponerse en contacto con ellos. Para que teden la clave de acceso, te la vez y te las deseas. Una vez la tienes (los 6 digitos) despues de darle a varios menus automaticos te mandan al carajo y te dicen que lo haga telematicamente y no te contestan. Una porqueria con lo bien que iva antes. Una lastima.

S

Simeon

10/19/20

1 out of 5

Worst company ever

Worst company ever! Lost trust in them and now they’re starting to charge people who have inactive accounts!!

BG

Bruce Gross

10/19/20

1 out of 5

Paypal is a Fraudulent Corporation

Paypal is a Fraudulent Corporation. They will provide a Phone # but never will answer other than by Robot. I was defrauded out of approx. $150.00 by a Chinese Scammer. Paypals Monetary Guarantee is Fraudulent. They will not return your money if you are an innocent buyer sending money and waiting for an item. I received 2- .50ct face masks when I ordered 2 $65.00 Rat traps. Paypal made me return the facemasks before a refund. It cost $18.00 to return them to a Phoney address in China. They ...

Read more

FO

Felicia Oijens Lundborg

10/19/20

1 out of 5

Fungerar tills dess att du något sorts…

Fungerar tills dess att du något sorts problem. Deras kundtjänst är ett skämt. De hänvisar till en chattbot, som aldrig svarar (har 5 meddelanden i kö som jag skrev för 14 dagar sedan. inget svar). Via mail hänvisar de till sin chattbot. Ingen kundtjänst att ringa till. Det går inte ens att rapportera ett problem, då alternativen där är lägligt begränsade. Mitt problem? Jag förde över över 800kr till mitt bankkonto vilket paypal har dragit, men jag har inte fått in något. Inget problem hos ...

Read more

SN

Serge Nemo

10/19/20

1 out of 5

Мошенники

Пользовался системой около года. Больших нареканий не вызывала, несмотря на комиссии и плохую userbility сайта. Тут пришли USD80. Мне их система принудительно конвертировала в рубли по конскому курсу, естественно. Счет мой был верифицирован (паспорт, телефон счетв и пр). Основная валюта выставлена в USD. До этого валютные поступления оставались в той валюте, в которой приходили. В соответствие с их правилами я мог перевести в рубли, когда хотел.Теперь же включили тупую мошенническую схему: ...

Read more

EJ

Ed Jurich

10/19/20

1 out of 5

PayPal Security Risk

If you use PayPal you may eventually discover as me and others that not adhering to basic security practice and allow someone direct access to your bank account will eventually bite you in the A$$. I got charged by a vendor for monthly billing after I canceled the subscription. Fortunately it was only two $5 charges. PayPal is demanding a third payment before they will let me close my PayPal account. Only option is to close my bank account and have direct deposits deposited elsewhere. ...

Read more

RS

R Shelton

10/19/20

1 out of 5

Not Trustworthy & Horrible Customer Service

Paypal claims to be a secure site but in reality, I would never trust them with my money or personal information again. We placed an order and used paypal to pay for it because we mistakenly thought it was safe. The seller was a fraud and provided a fake tracking number. Once we realized this and contacted paypal, they refused to do anything because they had a tracking number from the seller. We had to spend days and many, many hours conducting our own investigation to finally find proof of ...

Read more

C

Consumer

10/19/20

1 out of 5

WORST COMPANY EVER!

Well where do I start! Been on the phone to PayPal first time for 1hour & 30 minutes. I had to put the phone down as I had to pick my kids up. Now again spoke to a person who’s redirected me to the correct department and now I’ve been on the phone for 1 hour 20 minutes so far! Probably one of the worst company’s I have ever dealt with! Surely they need closing down! Or something needs to be done about this! I sold a phone on eBay & the buyer has took my phone & managed to take his money ...

Read more

KT

Kromme Tak

10/19/20

1 out of 5

PayPal is niet meer wat het is geweest.

PayPal is niet meer wat het is geweest.Een aankoop gedaan uit Amerika en er staat bij de verkoper dat het geleverd is.Maar als ik het tracé nummer zoek kan er niks gevonden worden, PayPal schrijft dat ik het pakket ontvangen heb en ze sluiten de zaak. Helaas weg 220 euro en PayPal"beschermd" de koper, ahum echt niet

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].