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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2081-2090 out of 3820

MD

Mr David Whittle

10/20/20

1 out of 5

No protection No service

I have been scammed and they reject my claim without allowing me to give them my evidence the appeal button has been removed. I have given up but when I try and close the account it wont let me, crazy and will use alternatives in the future

S

shal

10/20/20

1 out of 5

paypal only cheats customers. avoid.

complete disaster. paypal is only to deceive customers. i paid on a website that advertised in pounds and i live in uk so i used paypal. paypal did not warn me and charged me £5 more than advertised by the company. without giving me option 'pay now' button, by 'continue' button it took my money. order placed before i know. then i asked for refund from the seller and they refunded me in dollars. that company is also cheater. paypal again deducted money and paid me only £114 back. they r here ...

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KR

Kim Rasmusson

10/20/20

1 out of 5

I would give zero star rating if…

I would give zero star rating if possible. Didn't receive product ordered until several days after I filed a dispute. It was also totally wrong item,not what I ordered at all. Cherryblue website that I ordered from no longer a valid site. Product came from China not California as address listed on web site. PayPal denied dispute because tracking shows package was delivered even though it was the wrong item. Can't get any tesponse or resolution from email address on invoice and PayPal ...

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BC

Bronwen Coussens

10/20/20

1 out of 5

Something has gone terribly wrong with…

Something has gone terribly wrong with PayPal! I have been reading the last reviews and have experienced exactly the same treatment. I selected the delayed payment option when buying a dog bed (unbeknown to me from China). The bed arrived, nothing like what I ordered so told PayPal not to pay them but they did. I was told to send it back with tracking for a refund which I duly did for £18 postage! I never got a refund from the seller (I know don’t laugh - naivety at its best). I had set up ...

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FD

fulvio del borrello

10/20/20

1 out of 5

ho acquistato un servizio

ho acquistato un servizio, pagando attraverso paypal , anche dopo aver dimostrato che ne ho ricevuto meno della metà pay pal mi risponde quanto segue ( copia incolla) Gentile fulvio del borrello,abbiamo ricevuto il tuo reclamo presentato in data 10 settembre 2020.In seguito alla revisione della transazione in questione, abbiamo rifiutato il reclamo. È stata presa questa decisione perché, se un articolo è sostanzialmente simile a quanto riportato nella descrizione del venditore, non lo ...

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E

Eddie

10/20/20

1 out of 5

Enabling scammers

Like many reviews above I've now abandoned PayPal after nearly 20 years because the to enable (or won't investigate/punish) scams. After some particularly useless customer service I'm now on the lookout for a replacement service.

PJ

pedro jimenez

10/20/20

1 out of 5

Nunca más PayPal

Experiencia horrible con PayPal. Uso este sistema hace ya muchos años. Y claro cuando no hay problemas no surgen las dificultades.He comprado una mercancía de un estafador chino que se anunciaba en FlipBoard. No recibo confirmación del pedido por su parte y reclamo a PayPal. Me contestan que van a investigar y después de un mes empiezo a reclamar e intentar comunicarme humanamente con PayPal: IMPOSIBLE.Para colmo descubro en la Web las opiniones sobre este vendedor que incluso tiene su ...

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L

Leal

10/19/20

2 out of 5

Nothing is as good as dealing with the…

Nothing is as good as dealing with the right person thanks so much Mrs Sandra I will forever be grateful for your helpDM=CrawfordSandra895=g=m a i l/

PS

Pierre Steve

10/19/20

1 out of 5

Worst company

Worst company, ever. Don't use this company they stole my money thousands of dollars and you cannot reach out to anyone since there is no customer service.

HJ

Heather Jones

10/19/20

1 out of 5

PayPal support scam sites 'Ysole Ltd'…

PayPal support scam sites 'Ysole Ltd' China which I trusted because I thought I could trust PayPal but I was wrong. Will have to stop my support to PayPal as they clearly don't screen their vendors

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].