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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2051-2060 out of 3820

H

Harry

10/21/20

1 out of 5

Took all day to get a customer service…

Took all day to get a customer service person and i needed a refund and it said that it would take 15 days to send it in the mail! Was is it 1945? Have they ever heard of a wire transfer?!

A

Alexander

10/21/20

1 out of 5

Several thousands stolen through PayPal.

Got several thousands stolen through PayPal/Ebay leak. Their 2F authentication doesnt work and you never receive SMS confirmations.

Z

Zoe94

10/21/20

1 out of 5

Terrible

You get no seller protection when using PayPal. I had proof of postage evidence that I posted an item and still the case went against me. So easy for scammers to deceive. Never using again.

S

Stephen

10/21/20

1 out of 5

Avoid

Useless website everything is always broken ‘try again’

PS

Phil Sarpong

10/21/20

1 out of 5

If I could give 0 stars I would

If I could give 0 stars I would. Paypal is the worst business on the planet. Their customer service is poor, they don't have any idea how to fix an issue. Oh.. and they permanently limited my account... why? They haven't said nor do they admit to any wrongdoing on their part. I sell ebay products.... and yet somehow they found a reason to permanently limit my account. Stay far away from this business as possible. They'll cheat you of your money

KF

Kenny Francis

10/21/20

1 out of 5

PayPal is grossly inefficient

PayPal is so damn inefficient. I am in the middle of a dispute with a seller who is a scammer and PayPal can't be contacted to help in any way. I entered countless messages into the message center chat but PayPal was silent. The partially refunded amount to me by the eBay seller is still on hold and PayPal is totally uncontactable. This is so damn frustrating and it is scary to think that a company like PayPal is not bothered about its customer's anxiety and stress.

JG

Joe Garcia

10/21/20

1 out of 5

I want to give PayPal a 1 star because…

I want to give PayPal a 1 star because i can't get hold of anyone nor a response from their help center and they continue to hold my money, thank goodness i didn't need my money to pay rent nor buy food but was owed to me by my brother who i told him to send it through PayPal, big mistake.

D

Deline

10/21/20

1 out of 5

Day 5 of trying to get my funds…

Day 5 of trying to get my funds released from the unlawful lock from the Paypal, it doesn't state in their user agreement that they can hold money up to 180 days, so if any of you have the same problem I advise you to contact the ombudsman, they only care about you if they see that they might get a lawsuit against them.

CD

Chloe Drabble

10/21/20

5 out of 5

DO NOT USE THIS NUMBER THIS IS NOT PAYPAL

DO NOT USE THIS NUMBER, MY PAYPAL GOT HACKED INTO AND SO DID MY BANK ACCOUNT!!!!!! - 0333 258 4314 - this is the first number that came up on my google search for PayPal customer service. I called it, a Pakistani answered and there was an extreme language barrier. they asked for my email address. I gave it them after 15 minutes of spelling it out as they didn’t understand, already I was extremely frustrated. They then said I should receive a code. Only this is the code they send when you ...

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BL

Bronte L

10/21/20

5 out of 5

Best virtual paying app there is

What do you like best? Paypal is quick and easy. Not to mention very secure. What do you dislike? It was a little bit hard to figure out where a list of my past transactions were but once i figured it out there were no future complications. What problems are you solving with the product? What benefits have you realized? Quick and easy payment. I can transfer money anywhere and at any time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].